Retail Appointment Setter - Sunrun - San Jose, CA
(2026-07 - 2026-09)
- Generated and qualified homeowner leads through face-to-face retail engagement and scheduled appointments.
- Managed high-volume customer interactions while maintaining accurate information and follow-through.
Account Manager - AT&T - Fremont, CA
(2026-05 - 2026-07)
- Managed customer engagement, account information, follow-up, and appointment activity in a high-volume field environment.
- Applied organization, territory management, communication, and problem-solving skills to support customer needs.
Certified Route Trainer - Cintas First Aid & Safety - Sacramento, CA / Fremont, CA
(2024-09 - 2026-03)
- Trained new route drivers on company policies, procedures, safety expectations, and best practices.
- Developed training materials, evaluated performance, and provided coaching and feedback.
Route Service Sales Representative - Cintas First Aid & Safety - Fremont, CA
(2025-06 - 2026-03)
- Managed recurring route operations, prioritized accounts and schedules, and coordinated with customers and internal teams.
- Supported account growth while consistently generating approximately $40K–$50K in monthly sales.
Sales Service Representative - Cintas First Aid & Safety - Sacramento, CA / Fremont, CA
(2023-05 - 2026-03)
- Delivered recurring first-aid and safety services while maintaining customer relationships and dependable service.
- Coordinated service needs with internal teams and supported customer retention.
Operations Manager - adidas - Napa, CA
(2022-04 - 2023-03)
- Coordinated daily operations, schedules, resources, inventory, and team workflow to support productivity.
- Implemented process improvements, reduced downtime, and assisted with employee training on SOPs and safety.
Retail Sales Representative - adidas - Napa, CA
(2018-04 - 2022-03)
- Assisted customers with product selection, sizing, product knowledge, and overall shopping experience.
- Maintained sales floor standards, organized merchandise, replenished inventory, and supported visual presentation.
- Processed customer transactions, handled questions and returns, and provided professional customer service.
- Worked collaboratively with the retail team to meet sales goals, maintain store standards, and support daily operations.
