Jesica Alvarez

Experienced restaurant professional with over 7 years of progressive experience in customer service, restaurant operations, team leadership, cash management, and food service. Strong background supervising daily operations in fast-paced environments while maintaining high standards of quality, cleanliness, and guest satisfaction. Bilingual in English and Spanish.

Restaurant Team Member - Panda Express

(2026-05)

• Deliver exceptional customer service.
• Prepare food following company standards.
• Maintain cleanliness and sanitation.
• Operate POS and handle cash accurately.
• Support team during high-volume periods.
• Assist with inventory and train new employees.

Owner / General Manager - Aztec Jungle LLC

(2024-01 - 2025-12)

• Managed all daily restaurant operations.
• Supervised hiring, scheduling and training.
• Managed inventory, vendors and food costs.
• Oversaw payroll, budgeting and financial reporting.
• Handled customer relations and cash reconciliation.
• Implemented operational improvements.

Head Waitress / Cashier - Paraiso de Jalisco

(2021-01 - 2024-12)

• Provided excellent customer service.
• Managed cash register and daily balancing.
• Assisted opening/closing procedures.
• Trained new employees.
• Maintained food safety standards.

Head Server - Las Palapas

(2019-01 - 2022-12)

• Led front-of-house service.
• Resolved guest concerns.
• Supported staff training.
• Handled payments and team coordination.

Bachelor of Law - Licenciatura en Derecho - Universidad Interamericana para el Desarrollo