Jesly Merlos

I am a person who likes to work preferably independently but I can also work in pairs and groups. I have good customer service and when met with problems I try to de-escalate the situation, if I don’t see it going anywhere I call a manager over to help de- escalate. I am not problematic, I prefer to mind my business and do my work to get it done on time. I’d say I’m pretty good with cash handling as well, I always liked math and I’m good with doing math in my head.

Guest Service Advocate | Fulfillment | Presentation | Inbound Team Member at Target (2023-11 – Present)

• Interacting with guests to create a welcoming environment and ensuring their experience is satisfactory, also making sure to ask the guests if they need help finding anything
• Asking guests if they found everything they needed and redirecting them to any specific aisle the item they are looking for is located in
• Expected to find, pick, pack, and ship orders accurately under a time limit to ensure the guest a satisfactory experience as well as making sure to maintain a certain percentage for Target
• Helping guests apply for the Target Credit Card, Debit Card, or Reloadable Card and becoming a Loyal Member as well as encouraging guests to download the Target to enjoy more deals and coupons on our app
• Handling cash on Register with paying guests or handling cash at Guest Services with Guests paying their Target Credit Card, Debit Card, or Reloadable Card

Guest Service Advocate | Fulfillment | Presentation | Inbound Team Member at Target (2024-11 – 2024-01)

– Central Islip High School (2023-06)