Jesse Kelly

Award-winning Senior Business Consultant in FinTech with over a decade of experience driving revenue growth, optimizing payment processing, and delivering top-tier sales performance. Ranked among the highest in the country for close percentages, consistently exceeding sales targets and securing the highest grossing purchase and lease agreements. Adept at analyzing business needs, developing strategic solutions, and fostering long-term client relationships.

Proven expertise in merchant services, SaaS sales, and data-driven decision-making to help businesses maximize financial performance and customer satisfaction.

Senior Business Consultant at First Data/Fiserv (2014-01 – 2024-12)

• Conducted in-depth client assessments through data analysis and consultations, identifying key inefficiencies and revenue opportunities.
• Developed and implemented customized merchant services solutions, optimizing payment processing efficiency and reducing transaction costs.
• Reviewed and interpreted merchant processing statements to identify cost-saving opportunities, reducing expenses by an average of 20%.
• Cultivated long-term partnerships with key stakeholders, leading to a 50% increase in client retention and referral business.
• Designed targeted communication strategies to enhance client engagement, resulting in an increase in customer satisfaction scores.
• Providing expertise and knowledge to partners and clients.
• Driving sales resulting in vast positive revenue to clients and partners.
• Consistently conducting market research.
• Developing communication strategies between clients and partners.
• Ranked as the top performer in purchase and lease agreements, driving the highest revenue within the division and setting a new benchmark for performance.
• Maintained a top-tier close rate, ranking among the highest in the nation, by leveraging data-driven sales strategies and deep client relationship management.

Correctional Officer, Recreational Coordinator, Special Operations Response Team (SORT) Lead at CoreCivic (2006-01 – 2014-12)

• Escort individuals to job sites, medical facilities, classrooms or wherever they are needed in a timely, secure manner.
• Assist other Correctional Officers with management of individuals.
• Conduct regular searches of individuals areas like cells, recreation rooms and showers for unauthorized items.
• Manage confrontational situations as they arise to maintain security.
• Write regular reports of activities.
• Trained and lead team members in Riot Control across the country.
• Travel to Special Operations locations for Emergency Response.
• Speak with interpersonal skills with leaders of gangs to cease rioting.

Correctional Officer Certification – WITHLACOOCHEE TECHNICAL COLLEGE (2005-01 – 2006-12)

Associates in Business management – SANTA FE COLLEGE (2001-01 – 2003-12)

High School Diploma – CRYSTAL RIVER HIGH SCHOOL (1997-01 – 2001-12)