Contractor, Housing Manager - Department of Defense (DoD) - Izmir AS, Turkey & Naval AS Guantanamo Bay, Cuba
(2018-01 - 2025-12)
Personnel Systems Manager & Bowling Center Manager - Department of Defense (DoD) Civilian (USAF) - MacDill AFB, Tampa, FL & Incirlik AB, Turkey
(2005-01 - 2018-12)
General Manager, MacDill Lanes & Family Fun Center & Big City Bowl & After 6 All Ranks Club (GS-9/1101) - United States Air Force (USAF) - MacDill Air Force Base – Tampa, FL & Incirlik AB, Turkey
(1990-01 - 2005-12)
Over 30 years in the bowling and recreation industry, progressing from entry-level staff at Kegel Bowling Center in the 1980s to managing a 60-lane AMF Center in the 2000s. Recognized as a visionary leader with strong expertise in operations, customer service, marketing, and financial management.
- Directed the overall management, economic oversight, and efficient operation of three high-visibility facilities, supporting 24/7 operations with a workforce of 35 personnel.
- Accountable for an annual gross revenue of $2.47M, ensuring fiscal responsibility, cost efficiency, and long-term sustainability.
- Developed and executed budgets, analyzed financial performance, and set financial goals aligned with community needs and organizational objectives.
- Designed, promoted, and managed monthly recreational and promotional programs such as Club Night at the Center, Military Member $1.00 Days, birthday parties, and special events—averaging 37 events monthly.
- Increased bowling league participation by 98% annually and overall revenue growth by 1,986%, demonstrating exceptional marketing and customer engagement strategies.
- Supervised monthly bowling tournaments with over 100 bowlers, raising profits by 17% monthly.
- Certified USBC Bowling Coach and Professional Bowlers Association Member (since 2007); organized leagues, classes, and bowling events in compliance with PBA and USBC standards.
- Oversaw preventive maintenance, renovations, and capital improvements across bowling-related facilities and equipment.
- Managed real property resources and provided expert recommendations for minor and major construction projects.
- Ensured accountabilities for all assets, including cash flow, APF/NAF property, and resale items, through periodic inspections, inventories, and strict internal controls.
- Served as Assistant Community Services Flight Chief, with full authority during the Flight Chief's absence, overseeing MWR operations and cross-marketing community-wide events.
- Developed and implemented administrative and managerial policies, ensuring compliance with regulations and integration across Services Programs.
- Coordinated with the Resource Management Office on funding priorities, long-range plans, and capital expenditures (APF/NAF).
- Supervised functional managers in budget forecasting, expenditure analysis, and corrective actions to meet financial goals.
- Directed menu planning, food cost controls, portion standards, and special event catering services.
- Created and maintained promotional brochures and marketing materials to enhance customer awareness.
- Implemented effective public relations strategies to inform and engage the base community, increasing visibility and participation in programs and services.
Active Duty, Inventory Management Specialist - United States Air Force (USAF) - Various Duty Stations Globally
(1990-01 - 2005-12)
