Shared Service Specialist/Assistant Restaurant Manager at SSP America (2023-01 – Present)
- Balance nightly deposits for 3 restaurants. Enter daily individual checkouts into database, Lynx BM
- Create change orders
- Enter invoices for all of company
- Administer Serve Safe Food Manager tests and Instruct Serve Safe Alcohol classes and test.
- Help with Managerial Duties when needed, open restaurants, line checks, food and liquor orders, scheduling, and Monthly inventories.
Bartender/Server at Stagecoach (2019-06 – 2023-12)
- Cared for guest; took care of their needs and requests in a timely manner
- Helped build clientele through customer service
- Worked as a team by cleaning, stocking and communication
- Helped with creation of daily specials
Server/Bartender/Mid-Manager at Red Robin (2019-05 – 2023-06)
- Ensure Guest experience through company service and time standards.
- Oversee training of new staff and ensure their knowledge of restaurant operations.
- Facilitate teamwork and delegation of daily tasks to run smooth shifts.
- Conducted weekly inventories, analyze and fix variances
- Placed liquor orders and held positive relationships with all vendors
Bartender at Bad Daddy's Burger Bar (2018-03 – 2019-05)
- Mixing/Serving Drinks to company standards by recipe adherence.
- Ensure Guest experience through company service and time standards.
- Maintain clean working environment to follow Health Department Requirements
Server/Bartender at Buffalo Wild Wings (2015-11 – 2018-03)
- Facilitated Guest experience through company service and time standards.
- Helped with daily cleaning to uphold company/health standards
Server/Bartender/Mid-Manager at Red Robin (2006-09 – 2015-11)
- Ensure Guest experience through company service and time standards.
- Oversee training of new staff and ensure their knowledge of restaurant operations.
- Continually gain knowledge of the company and the industry. As Mid-Manager trained in all restaurant positions.
- Created schedules, weekly for bar staff
- Trained, develop and uphold standards with all FOH Team Members.
- Ensure guest satisfaction in every position held. By ensuring this, have helped gain regular guests.
- Team member of the quarter
