Jessica A

Special education professional with 8+ years developing instructional content, training materials, and compliance documentation for diverse learners and adult staff. Graduate coursework in curriculum design, instructional theory, assessment, and differentiated instruction. Skilled in translating complex federal regulations and program guidelines into clear, accessible resources for end users.

Experienced in writing structured documentation, delivering instructor-led training, enforcing documentation standards, and collaborating across teams to improve content quality. Seeking to bring documentation, training development, and partner-support expertise to a mission-driven civic technology organization.

Special Education Coordinator - NC Department of Public Instruction

(2021-08 - 2024)

• Authored and maintained instructional materials, learning plans, and program documentation used by staff and partner schools, ensuring content aligned with federal and state guidelines.
• Reviewed and revised Standard Operating Procedures and learning programs, enforcing documentation standards and consistency across content used by multiple stakeholder groups.
• Designed and delivered training to school staff on federal regulations, workplace policies, and program implementation, translating complex policy into accessible guidance.
• Managed sensitive documentation workflows and record-keeping systems, improving organization and retrieval of program content for ongoing reference.
• Attended Directors' meetings and operationalized new state policies into staff-facing materials, ensuring rapid rollout of accurate, up-to-date information.
• Worked extensively in Google Workspace, ECATS, and virtual communication platforms to develop and distribute learning content.

Special Education Teacher - NC Department of Public Instruction

(2017-08 - 2024)

• Develop and continuously refine curricula, scripts, and instructional materials for learners with a wide range of abilities, with iterative revisions driven by user feedback and outcome data.
• Chair department and child study meetings, leading cross-functional teams to coordinate documentation, scheduling, and program improvements.
• Aligned 80% of special education records with state and federal documentation guidelines, contributing to measurable improvement in regulatory compliance.
• Deliver instructor-led training to staff on diverse student demographics and classroom instructional practices, building shared knowledge across the team.
• Maintain accurate, audit-ready documentation across a complex caseload, applying consistent style and structure to ensure clarity for parents, administrators, and external reviewers.
• Partner with families and outside providers, communicating technical information clearly to non-specialist audiences.

Graduate Coursework - Curriculum and Instruction - Western Governors University (2018 - 2021)

Bachelor of Science - Special Education (K–12) - Elizabeth City State University (2012 - 2016-12)