Customer service professional
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Hi, I’m Jessica—a people-focused professional with over 15 years of experience in hospitality, currently serving as an Assistant General Manager at an upscale grill and wine bar. My career started in serving and bartending, where I quickly fell in love with creating memorable experiences, building relationships, and helping people feel confident in their choices—whether that’s selecting the perfect wine, crafting a custom cocktail, or celebrating meaningful moments.
Over the years, I’ve grown into leadership roles where I manage daily operations, create staff schedules, collaborate with vendors and wine representatives, and drive revenue through thoughtful upselling and team development. I thrive in fast-paced environments and take pride in being both highly organized and adaptable, with a strong work ethic and a natural ability to connect with people.
Outside of work, I’m passionate about health and wellness, nutrition, and living an active lifestyle. I love spending time outdoors playing pickle ball, staying active and enjoying long walks with my dog. This passion has inspired me to transition into a sales career within the wellness and lifestyle space, where I can combine my professional experience with what I genuinely care about.
I’m a fast learner, a strong communicator, and someone who truly enjoys helping others make decisions that improve their quality of life. I’m excited to bring my background in client experience, relationship-building, and premium service into a high-ticket sales role where I can continue to grow, make an impact, and help people invest in themselves.
Assistant General Manager & Bar Manager
Urban Grill & Wine Bar | Texas
2023 – Present
VIP Bottle Service / Sales
High-End Nightclub
2015 – 2020
SACC- psychology
