Jessica Dockery

I am a self-driven employee determined to grow and learn in my career. I'm able to work efficiently and effectively, with a constant desire for progress and growth.

Printing Assistant/ Customer Service Representative at C&C Printing Factory (2024-09 – Present)

As a printing assistant at a small, locally owned printing business, I offer support for custom printing, such as posters, wide format prints, business cards, menus, programs, and invitations. During my employment here, I have also trained on building plaques and trophies, cutting vinyl decals, and designing and cutting custom vinyl clothing. I also offer customer support through email, phone calls, and in person interactions with customers.

Customer Service Representative at Tractor Supply (2023-10 – 2024-09)

As a customer service representative at Tractor Supply Company, I am responsible for assisting customers over the phone. This includes creating new orders, or updating existing orders, managing and correcting customer's Neighbor's Club accounts, answering questions regarding TSC stores, the products we offer, and any other inquiries, and offering suggestions such as service locations for warranty purposes. Since my employment at Tractor Supply has started, I have received 3 Country Mile badges for outstanding customer service.

Leather Craftsman at Colonel Littleton (2023-06 – 2023-10)

Colonel Littleton supplies luxury, well-crafted leather goods. I currently edge-coat raw leather edges on these goods.

Automotive Technician at Mazda Toyota Manufacturing, U.S.A. (2021-04 – 2023-03)

I worked in the assembly shop, building rear suspension systems for a Toyota SUV.

Work Control Coordinator at National Management Resources Corporation (2016-05 – 2019-11)

I was responsible for cost controlling for the maintenance, groundskeeping, and housekeeping departments. This included running active budgets, processing payroll biweekly, assigning work tickets, determining schedules, and working closely with the business department to file requisitions.

Cleaning Technician at National Management Resources Corporation at Martin Methodist College (2016-03 – 2016-05)

I joined housekeeping at Martin Methodist College in Pulaski, TN. I was in charge or cleaning and stocking several buildings, including dorm buildings, classroom buildings, and office buildings. I promoted into Work Control Coordinator from this position.

Sanitor at Frito-Lay (2011-05 – 2016-03)

I was responsible for the quick turnaround on lines, including breaking down, cleaning, sanitizing, and reassembling.

Lifeguard at Martin Methodist College (2008-05 – 2010-08)

Responsibilities included monitoring patrons, checking pool chemicals, and cleaning.

Associate in Biology – Martin Methodist College (2007-08 – 2010-05)