Jessica Gray

Highly motivated individual specializing in attention to detail with the capacity to multi-task on special projects. Engaged self-starter capable of working as part of a team and/or independently. Excellent ability to stay on task and manage diverse projects with concise communication.

Operations Manager at Laura Bowden Designs (2024-10 – Present)

Oversaw day-to-day operations for a fast-paced interior/design studio, ensuring efficient workflows across client services, project management, and vendor coordination.

• Manage accounts payable and accounts receivables
• Order product to be installed in clients homes
• Create proposals and invoices
• Measure out and specify details in notes about a home for products
• File all documentation
• Manage business email account
• Streamlined operational processes—including scheduling, budgeting, and resource allocation—reducing project delays and improving team productivity.
• Managed internal communication, workload distribution, and cross-department collaboration to support designers, contractors, and clients.
• Implemented systems for tracking project milestones, invoicing, and procurement to maintain accuracy and on-time delivery.
• Built and maintained vendor relationships, negotiated pricing, and monitored material lead times to prevent project bottlenecks.
• Ensured compliance with company standards, quality control procedures, and industry best practices.

Corporate Inventory Coordinator at Prince Resort (2022-10 – 2024-10)

• Maintained inventory system: Ordered supplies, processed updates, evaluated stock levels, received orders, and forwarded supplies to correct departments
• Invoiced Clients
• Verified all correspondence, notifications, documentation, etc.
• Responsible for Client communication and interaction
• Assigned to special time sensitive projects
• Assigned work orders to personnel
• Assisted mechanics with work order conflicts
• Organized engineering supplies
• Assisted other departments on as needed basis
• Created procedures to utilize technicians and optimize workflow
• Assess personnel strengths and weaknesses
• Verified completion of work orders and proper submission of documentation
• Maintained home owners database: recorded home owners, appliances, interior upgrades, etc.
• Documented procedures, discrepancies, and resolutions
• Resolved technical issues with devices and systems

Warehouse Coordinator at Revlon Distribution Center (2020-10 – 2022-06)

• Implemented procedure to record written documentation ensuring quality and correctness
• Managed and verified personnel documentation and work orders
• Maintained, evaluated, and restocked inventory
• Peer review and management
• Assigned to special time sensitive projects
• Responsible for Import and Export communications: Correspondence and documentation
• Trained peers in various procedures, duties, systems, etc.
• Resolved technical issues with devices and systems
• Verified documentation and audited work orders
• Participated in team meetings to improve efficiency and effectiveness
• Managed inventory and work order conflict resolution
• Assisted other departments and supervisors on as needed basis
• Documented procedures, discrepancies, and resolutions

Quality Control Specialist (Auditor) at Lingo Staffing (2017-08 – 2020-10)

• Created forms: Prevention Maintenance, Inventory Spreadsheet, and Placement Test
• Implemented procedure to record written documentation ensuring quality and correctness
• Managed and verified personnel documentation and work orders
• Maintained, evaluated, and restocked inventory
• Peer review and management
• Assigned to special time sensitive projects
• Responsible for Import and Export communications: Correspondence and documentation
• Trained peers in various procedures, duties, systems, etc.
• Resolved technical issues with devices and systems
• Verified documentation and audited work orders
• Participated in team meetings to improve efficiency and effectiveness
• Managed inventory and work order conflict resolution
• Assisted other departments and supervisors on as needed basis
• Documented procedures, discrepancies, and resolutions

Trade school in Upper secondary education – ECPI University (2021)