Jessica Henning

Healthcare is full of talented people trying to do the right thing inside systems that are often more complicated than they need to be. For the past 18 years, I have consistently been drawn to the same challenges: improving communication, simplifying workflows, supporting technology adoption, and helping clinicians do their best work. I earn trust first, then build practical solutions—reference libraries, dashboards, education, documentation standards, and operational processes—that people actually use.

My goal is simple: leave people and organizations more capable than they were before I arrived.

Clinical Operations & Administrative Support RN - Summit Orthopaedic Home Care / Summit Home Care & Hospice

• Designed workflow reference libraries that standardized documentation, physician communication, escalation pathways, and operational processes.
• Developed tracking systems for wound management, CHF monitoring, hospitalizations, and high-risk patient follow-up.
• Created clinician education, onboarding resources, presentations, and practical tools that improved consistency and confidence.
• Served as the organization's informal EMR super user, coaching clinicians and administrative staff on technology adoption and workflow optimization.
• Frequently consulted by clinicians, physicians, and leadership regarding workflow, documentation, communication, and complex patient situations.

Night Shift Supervisor | Freestanding Emergency Department - Genesis Healthcare System

• Supervised overnight emergency department operations, balancing staffing, patient care, workflow, and clinical decision-making.
• Served as the primary operational leader on nights, resolving workflow issues and supporting staff.
• Coordinated care across EMS, physicians, ancillary departments, and receiving facilities.

Emergency Department RN → Charge Nurse - Fairfield Medical Center

• Coordinated patient throughput, staffing priorities, and departmental operations.
• Recognized as the department resource for mentoring, critical thinking, difficult IV access, and clinical problem solving.
• Developed communication tools and championed workflow improvements, including early provider involvement in triage.

Emergency Department Registered Nurse - Mount Carmel Health System

Provided emergency care in a high-volume emergency department while coordinating with EMS, physicians, and inpatient teams.

Emergency Department Registered Nurse - Fayette County Memorial Hospital

Delivered emergency care in a rural critical access hospital requiring significant clinical autonomy.

Bachelor of Science in Nursing - Nursing