Jessica Huffman

Results-driven inventory management professional with 5 years of experience leading warehouse teams and optimizing inventory levels. Proven expertise in inventory control, customer service, and team leadership. Skilled in store management, quality assurance, and administrative experience. Currently enrolled at Southern New Hampshire University, working towards a bachelor's degree in operations management with a focus on supply chain management as well as logistics and transportation.

Inventory Lead

• Led a team of 10 inventory associates in conducting daily cycle counts and maintaining accurate inventory records
• Led a team of inventory specialists to ensure timely and accurate inventory management in a fast-paced warehouse environment
• Conducted regular audits of inventory levels and conducted root cause analysis to identify and resolve discrepancies
• Collaborated with cross-functional teams to optimize inventory levels and reduce carrying costs while meeting customer demand

Assistant Store Manager

• Supported store manager in achieving sales goals and driving revenue through effective merchandising and customer service strategies
• Trained and supervised team of sales associates to ensure consistency in performance and high levels of customer satisfaction
• Assisted in managing inventory levels, conducting regular stock checks, and coordinating replenishment orders to meet customer demand
• Contributed to fostering a positive work environment by addressing employee concerns, providing guidance, and promoting teamwork

Shift Lead

Lindale, TX | October 2016 - May 2018

• Demonstrated strong leadership skills by effectively managing a team of servers during shifts, ensuring excellent customer service and smooth operations
• Trained new servers on restaurant procedures, menu items, and customer service standards to ensure consistent quality service
• Proactively resolved customer complaints and issues to maintain high satisfaction levels and uphold the reputation of the restaurant
• Responsible for overseeing opening and closing duties, cash handling, and inventory management to uphold operational efficiency

Server

• Provide exceptional customer service by greeting guests, taking orders, and ensuring timely delivery of food and drinks
• Maintain cleanliness of dining area and service stations to uphold sanitation standards
• Upsell menu items and make recommendations to enhance guest experience and increase sales
• Collaborate with kitchen staff to ensure accurate and efficient order delivery

Office Manager

• Spearheaded the implementation of new office policies and procedures resulting in improved efficiency and productivity.
• Oversaw office budget, expenses, and vendor relationships resulting in cost savings of 10% annually.
• Handled all aspects of office logistics including space planning, supplies inventory, and maintenance to ensure a smooth operation.

I am currently enrolled at Southern New Hampshire University working towards a bachelor's degree in operations management.