Jessica Huggins

Dedicated healthcare professional with over 10 years of experience in phlebotomy, laboratory operations, emergency medicine, medical assisting, and healthcare education. Proven leader with extensive experience training staff, maintaining regulatory compliance, improving laboratory workflow, and providing exceptional patient care. Strong background working within VA healthcare systems, hospital emergency departments, outpatient clinics, and educational environments.

Lead Medical Technician (Lead Phlebotomist) - Department of Veterans Affairs - Fort Smith, AR

(2021-05)

• Lead daily laboratory and phlebotomy operations.
• Train and mentor Medical Technicians.
• Conduct annual phlebotomy competency assessments.
• Manage laboratory inventory, expiration tracking, and supply ordering.
• Serve on the Environment of Care (EOC) Committee and perform monthly safety inspections.
• Troubleshoot specimen and laboratory order discrepancies.
• Assess patients, perform venipuncture, assist providers, and document care in CPRS/VistA.
• Provide patient education and respond to medical emergencies.

Medical Assistant & Phlebotomy Instructor - Vista College - Fort Smith, AR

(2018-11 - 2021-05)

• Taught Medical Assisting and Phlebotomy.
• Prepared students for NHA certification exams.
• Managed clinical labs, competency testing, externships, and student success.

Ophthalmic Technician - Mercy Clinic Ophthalmology - Fort Smith, AR

(2019-06 - 2019-08)

• Performed ophthalmic testing including OCT, tonometry, visual fields, and patient education.

Emergency Department Technician - Baptist Health (Formerly Sparks Regional Medical Center)

(2016-12 - 2018-12)

• Member of Trauma and Code Teams.
• Performed EKGs, phlebotomy, specimen collection, wound care, CPR assistance, and patient transport.

Medical Assistant - Health & Wellness Center - Sallisaw, OK

(2015-08 - 2017-06)

• Performed medical assisting duties including phlebotomy, EKGs, injections, wound care, specimen processing, and EMR documentation.

Admitting Clerk - Health & Wellness Center - Poteau, OK

(2015-08 - 2017-06)

• Managed patient registration, scheduling, insurance verification, records, and front office operations.

Associate of Applied Science - Allied Health - Carl Albert State College