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I am a dynamic professional with over ten years of experience in retail merchandising, sales operations, and team leadership, complemented by a passion for mastering new industries through certifications.
April 2022, I’ve served as a Field Service Coordinator and Territory Account Manager at Harper Group in Las Vegas, NV. In these roles, I lead a national team of field service merchandisers, overseeing fixture installations, product placements, and display executions while ensuring compliance with planograms and brand standards. I develop and deliver training programs, manage project schedules and budgets, and build strong client and vendor relationships, drawing on my strong communication and problem-solving skills to drive successful outcomes.
Prior to Harper Group I served as the Director of Sales Operations at LenderHomepage.com in Santa Ana, CA, where I contributed to the redesign and launch of a cloud-based digital mortgage platform. I managed lead generation, sales, billing, technical support, and SaaS development, thriving in a versatile, fast-paced environment. With six years of experience in merchandising, sales, and retail management, I excel at executing planograms, managing inventory, and creating engaging visual displays.
My technical proficiency spans tools like Power BI, Asana, Agile, Microsoft Suite, WordPress, and CRM software, with additional skills in basic HTML, cloud computing, and technical support. I’m deeply committed to continuous learning, as evidenced by my certifications in Medical Coding & Billing, PILB Security Guard (2023–2025), and Warehouse Safety (2022), Eyelash Extension Tech, & hair extension techniques. These certifications reflect my enthusiasm for exploring diverse industries, from healthcare to security and logistics.
My proficient scores in Indeed Assessments for sales, teamwork, attention to detail, and customer service further highlight my adaptability and skill set. Fluent in English, authorized to work in the U.S., and eager to relocate, I’m excited to bring my leadership, operational expertise, and passion for learning to contribute to your organization’s success.
I am deeply passionate about learning and continuously expanding my expertise across diverse industries through certifications. My most recent educational achievements include certifications in Hair Extension Techniques and Eyelash Extensions, which have equipped me with specialized skills in the beauty industry, allowing me to create transformative, client-focused looks. Additionally, I earned the PILB Security Guard certification (June 2023–June 2025), providing me with knowledge of security protocols and safety practices.
These certifications reflect my commitment to professional growth and adaptability in dynamic fields. I'm driven by my enthusiasm for mastering new industries and applying my creative and technical abilities.
