Jessica Lewis

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Area Supervisor - Ross Dress for Less - 4310 summer ave

(2026-03)

• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Oversaw daily operations, ensuring compliance with company policies and procedures.
• Trained and mentored staff on best practices for customer service and store operations.
• Implemented inventory management systems, reducing stock discrepancies and improving accuracy.

Food Ambassador - Delta Sky Club - Memphis international airport

(2022-08 - 2025-01)

• Maintained clean and visually appealing displays to entice customers and encourage impulse purchases.
• Oversaw food service operations, ensuring compliance with health and safety regulations.
• Trained new Food Ambassadors in company policies and procedures, contributing to a cohesive team environment.
• Enhanced customer satisfaction by providing exceptional service and food knowledge.

G.E.D. tutor - Southwest TN Community College

(2013-08 - 2015-05)

• Responsible for teaching basic skills to students with varying academic levels while integrating GED skills, reading and math skills, social justice and community issues, and culture.
• It helps students meet necessary goals and prepares them for the exam.

Picker/packer - warehouse crew - Staffline Employment Agency

(2013-03 - 2015-10)

Responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filing orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and/or other etc.

Crew - Cashier/Crew person - Moe's Southwest Grille (Anton Airfood) - Memphis international airport

(2015-11 - 2016-12)

Responsible for open and/or closing store, preparing food for breakfast and dinner, stocking condiments, utensils, other food ware.

• Cleaning store and equipment and washing dishes, also cashiering.
• Developed strong relationships with regular customers, fostering loyalty and repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Janitorial Supervisor - ISS Facility Aviation Services - Memphis international airport

(2016-12)

Responsible for scheduling and coordinating staff, performing specialized services to ensure all areas and equipment is clean and communicating with other departments and employees.

• Supervised daily janitorial operations ensuring high standards of cleanliness and safety compliance.
• Addressed client concerns promptly, maintaining positive relationships and satisfaction levels.
• Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.

Criminal Justice Major - Criminal Justice - Southwest Community College (2015-01)

High School Diploma - City University School of Liberal Arts (2010-01 - 2010-01)