Jessica Patterson

Healthcare professional, nurse, and small business owner with experience in healthcare claims review, healthcare documentation, and team collaboration. Founder of Jones’ Healing Hands LLC, an emerging medical courier and logistics company focused on dependable, professional, and timely delivery services. Combines nursing experience with CPR certification through the American Heart Association, HIPAA training, and Bloodborne Pathogens (BBP) training.

Brings a healthcare-informed perspective to confidentiality, safety awareness, accurate documentation, and professional communication. Seeking independent medical courier, healthcare vendor, logistics subcontracting, and eligible government contracting opportunities. Committed to accountability, attention to detail, dependable service, and meeting applicable client and contract requirements.

Owner / Founder at Jones’ Healing Hands LLC (2026 – Present)

• Founded and developed an emerging medical courier business focused on dependable transportation and delivery services.
• Pursue independent contractor and subcontracting opportunities with healthcare facilities, laboratories, pharmacies, logistics providers, and government agencies.
• Coordinate business administration, client outreach, scheduling, and delivery planning.
• Develop business documentation and professional client relationships to support contract readiness and company growth.
• Apply healthcare knowledge and privacy awareness to promote professional service and appropriate handling practices.
• Maintain access to personal transportation for eligible courier assignments.
• Work toward meeting applicable client requirements for insurance, transportation, documentation, and delivery procedures.

Nursing Professional at Premier — Healthcare (2025-04 – 2026-06)

• Provided nursing services within a healthcare setting.
• Applied healthcare knowledge, attention to detail, and professional communication in daily responsibilities.
• Maintained awareness of patient privacy, confidentiality, and safety practices.
• Followed applicable workplace procedures and documentation requirements.
• Communicated professionally with patients, colleagues, and other healthcare personnel.

MCR-Nurse at Centene Corporation (2023-04 – Present)

• Review healthcare insurance claims in accordance with applicable procedures and guidelines.
• Collaborate with team members and supervisors to support claims review activities and workflow coordination.
• Examine claim information and related documentation with attention to detail and accuracy.
• Handle sensitive healthcare and insurance information with an awareness of patient privacy and confidentiality requirements.
• Communicate professionally with colleagues and supervisors to support team objectives and efficient operations.
• Demonstrate organization, accountability, and time management while working in a remote environment.