Jessica Reese

I am a dedicated and detail-oriented administrative professional with 5+ years of experience in overseeing daily operations, managing administrative tasks, and supporting administrative teams. Proven ability to streamline processes, optimize efficiency, and ensure seamless communication between departments. Seeking to contribute strong organizational skills and expertise in administrative management to a dynamic team.

Manager at Hearth Pizzeria (2013 – Present) Reporting to the Owner • Coordinated staff training programs, improving employee retention • Provide Administrative Support, managing employee records and maintained organized filing systems • Implemented new office procedures that enhanced communication and workflow efficiency between departments.

• Handle customer inquiries and resolve complaints promptly, maintaining high levels of customer satisfaction.

Office

Manager at Clear Guidance, LLC (2025 – 2026) • Manage Outlook calendar and schedule.

• Provide administrative support to leadership and other staff members.
• Worked with computer programs, Caretree, Zoho and Microsoft Suite • Oversee office functions, manage supplies, handle mail distribution, ensure the office is well maintained.
• Prepare paperwork and necessary items for office trainings Afterschool Director at Needham Housing Authority (2022 – 2023) • Creating and implementing educational and recreational activities that align with the school's goals and educational standards.
• Organized schedules and activities that engage students in learning, sports, arts, and other enrichment activities • Providing leadership and supervision to afterschool staff, ensuring they adhere to program policies and maintain a safe environment for students.
• Facilitating communication between parents, school administration, and community stakeholders regarding program updates and student activities. Owner at New England Profession Painting Co. (2008 – 2018) • Oversaw the recruitment and onboarding process for new hires, ensuring a smooth integration into the team.
• Assisted in the development and implementation of operational policies and procedures, ensuring compliance with health and safety regulations • Oversaw accounts payable and receivable, and processed weekly payroll.

Master of Science in Social Sciences (Industrial Organizational Psychology) – Southern New Hampshire University (2024) Bachelor of Arts in Psychology – Southern New Hampshire University (2021)