Employment Consultant and Account Development Assistant - Essential Personnel
(2023-03 - 2025-07)
- Assisted with employees from interview to final onboarding
- Scheduled and completed pre-employment screens (drug tests, background checks, etc.)
- Managed multiple line phone system with increased accuracy to ensure callers reach the appropriate party
- Exemplified customer service while scheduling meetings and client visits while managing busy waiting area
- Completed assignment and billing reports and time cards in a timely manner
- Anticipated needs of clients and visitors to streamline their visit and wait time in the office
Social Services - Brookestone Acres - Columbus, Nebraska
(2016-06 - 2023-12)
- Proficient in Medicare, Medicaid, and Medicare Advantage plans
- Collaborate care with residents and families prior to admission with establishing barriers and goals
- Resident advocate in availing themselves of social, medical, psychosocial, and financial resources
- Participated with the Intra-Disciplinary Team to promote non-pharmacological interventions for falls and out of character responses
- Utilized community resources and vendors in ordering necessary durable medical equipment, supplies, and adaptive equipment to set residents up for success
- Participated and complied with all sanitary requirements per COVID guidelines and overall healthcare standards
Social Services Assistant - Golden Living Center - Columbus, Nebraska
(2005-01 - 2016-06)
- Make referrals to necessary providers while maintaining privacy
- Completes assessments and tools for admission and discharge
- Provides a therapeutic environment; compensating for cognitive, sensory, and physical impairments
- Acts as a liaison between the unit, facility, families and community members
- Coordinates the development for the plan of care for residents
