Lead Teacher at La Petite Academy (2024-10 – Present)
- Maintained accurate records of student performance and abilities
- Championed training of new hires, celebrations and milestones, organization of team building activities
- Managed scheduling of events for team building
- Relationship building and effective communication with key stakeholders
- Collaboration with key stakeholders to provide consistency across all facets of the learning center
Receptionist at Window World of Raleigh (2020-11 – 2021-05)
- Effectively communicated with clients to confirm appointment details and update client records
- Coordinated and managed schedules and deadlines for a 10+ member sales team
- Front line greeter of prospective and established clients
- Maintained high volumes of in-bound and out-bound calls on a multi-line system, effectively answering client concerns and routing to the correct sales team member
- Coordinated and performed routine office tasks including data entry, copying, and filing
Team Member at Marbles Kids Museum & IMAX (2019-11 – 2020-03)
- Effectively engaged with up to 1000 guests and families daily by promoting learning through play
- Effectively managed customer concerns to provide a positive learning experience for all families
- Maintained a clean and safe work environment
- Provided a welcoming atmosphere by providing personal knowledge on multiple museum exhibits
Bookseller at Barnes & Noble (2019-06 – 2019-11)
- Ensured accurate financial transactions when handling cash
- Maintained a positive environment through customer service, providing knowledge on merchandise and recommending books to customers
- Collaborated with team to create engaging in-store displays
- Maintained up-to-date knowledge of current literary trends to provide informed recommendations
Office Temp at Fonville Morisey (2017-06 – 2019-05)
- Recognized for reliability and dependability
- Managed office supplies, inventory tracking, and ordering
- Maintained high volume of in-bound calls effectively ensuring smooth communication between departments
- Coordinated mail distribution, implemented filing systems, and organized calendars
Social Media Coordinator/Administrative Assistant at Advanced Physical Therapy Solutions (2016-01 – 2017-06)
- Managed daily social media content to promote physical therapy services, pain management, and speciality services offered in the clinic
- Collaborated with clinic staff to ensure accurate, compliant communication of medical information to patients
- Obtained and documented patient consent for use of testimonials and images, following proper release procedures
- Planned community outreach and volunteer events
