Jessica Underwood

Delivered high volume, personalized service in a fast paced environment Build quick rapport quickly with clients, creating a welcoming and comfortable atmosphere Managed multiple clients at once while maintaining attention to detail

Bartender at Sammy's (2021-01 – Present)

• Delivered high volume, personalized service in a fast paced environment
• Build quick rapport quickly with clients, creating a welcoming and comfortable atmosphere
• Managed multiple clients at once while maintaining attention to detail

Store Manager at Purely CBD (2019-01 – 2021-12)

• Maintaining high standards of customer experience, organization, and cleanliness
• Drove retail sales through personalized recommendations and upselling
• Built strong relationships with repeat clients, increasing retention

Direct Sales Manager at American Income Life (2018-01 – 2020-12)

• Consulted with clients to assess needs and recommend tailored policies and solutions
• Consistently met and exceeded sales goals
• Trained and coached team members in client communication and closing techniques

Aesthetics Program in Aesthetics – Universal Spa Training Academy (2025-01 – 2026-12)

High School Diploma – Momence High School (2014-01 – 2018-06)