Jessica Waldman

MET operations associate. I provide direct support for supervisors and part time staff, while maintaining normal operational duties. I have completed training in multiple departments and I enjoy taking on extra responsibilities as needed by supervisory staff. I continue to train where needed and have maintained high performance revues.

MERCHANDIZING EXECUTION ASSOCIATE - HOME DEPOT - SAINT PETERSBURG, FL

(2013-01 - 2017-12)

MET operations associate. I provide direct support for supervisors and part time staff, while maintaining normal operational duties. I have completed training in multiple departments and I enjoy taking on extra responsibilities as needed by supervisory staff. I continue to train where needed and have maintained high performance revues.

• Flexible schedule to maintain consistent staffing levels over holidays and weekends
• Fully trained in BIT program as well as multiple departments
• Maintain good relations with store side staff and department heads to facilitate better communication and provide solutions for issues that may arise
• Provides training to new and part time associates
• Maintains high performance revue ratings from supervisors
• Provides customer services without impact to MET duties and other responsibilities

Cashier/ Customer Service - SUPER SAVER GROCERY - Council Bluffs, IA

(2012-01 - 2012-12)

Customer Service focused with primary responsibilities revolving around cashiering. I constantly maintained high accuracy numbers and assisted in departments as needed.

• Provided high level of customer service in a variety of departments
• Accurately maintained and processed financial transactions.
• Assisted in customer service with incoming calls and organization

Nutrition Services - COUNCIL BLUFFS SCHOOL DISTRICT - Council Bluffs, IA

(2008-01 - 2010-12)

Primary duties revolved around kitchen operations. I operated in several capacities from money handling, conflict resolution, food preparation and maintained adherence to strict and changing health and government standards.

• Prepared menus and service following strict state, federal and health department regulations.
• Improved parent and student understanding pf payment methods in accordance to meal plans.
• Inspected deliveries to ensure quality and accuracy.
• Maintained sanitation levels that exceeded regulatory requirements.

Nutrition Services - PARKHILL SCHOOL DISTRICT - Kansas City, MO

(2006-01 - 2008-12)

Aside from kitchen operations, I provided direct support to management staff. I supervised teams of kitchen staff in daily duties. I was able to train directly with supervisor to handle the day to day operations with accuracy and report on updated regulations.

• Flexible schedule to maintain consistent staffing levels
• Reported to manager to report on state, federal and health department adherence
• Supervised small team of staff in daily operation of kitchen
• Provided assistance to manager in operations, scheduling and processing payments
• Guided parents and facilitated meetings between parents and staff for customer service issues

High School Diploma - Underwood High School (1993-01)