Jessica Westbrook

Mental Health Associate and Master of Social Work Intern

Talent

Jonesboro, ARMember since July 31, 2026

Crisis interventionMotivational interviewingBehavioral health knowledgeIntakeSafety planningChild welfareFamily servicesActive listeningConflict managementEffective written and verbal communicationAutism experienceAddiction counselingEmotional supportCase documentationReport writingMicrosoft Office proficiencyPrioritizing client needsEnsuring timely interventionAdherence to schedulesSupervising teamsTraining staffProviding mentorshipBuilding rapportProviding empathetic supportDe-escalating tense situations

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Crisis interventionMotivational interviewingBehavioral health knowledgeIntakeSafety planning

About

Compassionate and dedicated behavioral health professional with experience providing therapeutic support, psychosocial assessments, crisis intervention, case management, and treatment planning in inpatient behavioral health settings. Currently serving as a Mental Health Associate and Master of Social Work Intern at St.

Bernards Behavioral

Health, collaborating with multidisciplinary teams to promote recovery and positive mental health outcomes. Skilled in building therapeutic rapport, conducting assessments, maintaining clinical documentation, and utilizing evidence-based interventions to support individuals experiencing mental health and co-occurring disorders.

Experience

Mental Health Associate at St Bernard's Medical Center (2025-05 – Present)

Provide direct support and supervision to patients experiencing mental health and behavioral health concerns.
Assist with crisis intervention and de-escalation techniques to maintain a safe therapeutic environment.
Observe, document, and report patient behaviors, symptoms, and progress to the treatment team.
Collaborate with nurses, social workers, therapists, and physicians to support patient care plans.
Promote patient recovery, emotional well-being, and safety.

Master of Social Work Intern at St. Bernards Behavioral Health (2025-05 – Present)

Facilitate psychoeducational and therapeutic group sessions, encouraging client engagement, skill development, and peer support.

Conduct psychosocial assessments and gather information to identify client needs and treatment goals.
Provide individual support, crisis intervention, and resource coordination for behavioral health patients.
Participate in multidisciplinary treatment team meetings and discharge planning.
Assist with safety planning, case management, and community resource referrals.
Maintain accurate and timely clinical documentation.

Family Service Worker at Arkansas Department of Human Services (2024-02 – 2025-05)

Provide emotional and social support to families dealing with mental health and behavioral challenges.
Conduct thorough intake assessments and develop individualized service plans for clients.
Collaborate with mental health professionals to ensure proper treatment and care.
Offer crisis intervention and maintain safety protocols during high-stress situations.
Conduct home visits, ensuring client safety, and monitor progress in addressing mental health needs.
Document case notes, progress reports, and assist in case management as needed.

Ingredient Handler at Nestlé USA (2021-12 – 2024-02)

Maintained safety and quality standards while managing ingredients in a high-volume production environment.
Worked collaboratively with teams to achieve production goals while ensuring attention to detail and problem-solving in fast-paced conditions.