Jetlina Johnson

Served as a primary point of contact for 50+ individuals weekly, responding to inquiries and directing them to appropriate resources Assisted in resolving technical and administrative issues, ensuring timely follow-up and clear communication with clients and staff Coordinated scheduling, meetings, and travel logistics for a team of 12 people supporting organizational efficiency and service delivery

Office Administrator - Catholic Diocese - Arlington, VA

(2023-03 - 2024-08)

• Served as a primary point of contact for 50+ individuals weekly, responding to inquiries and directing them to appropriate resources
• Assisted in resolving technical and administrative issues, ensuring timely follow-up and clear communication with clients and staff
• Coordinated scheduling, meetings, and travel logistics for a team of 12 people supporting organizational efficiency and service delivery

Executive Assistant - Anderson Tax LLC - Mclean, VA

(2015-10 - 2016-10)

• Supported 2 directors and helped with clients and internal teams to ensure smooth operations and timely resolution of issues
• Managed sensitive financial and client information with a high level of confidentiality
• Organized files, reports, and documentation to improve workflow and accessibility

Administrative Assistant - Easter Seals - Silver Spring, MD

(2015-05 - 2015-10)

• Supported programs serving 100+ veterans by coordinating events, job fairs, and training sessions
• Interacted with participants, helping them access employment and training resources
• Assisted with documentation, reporting, and communication to ensure program effectiveness
• Contributed to a mission-driven environment focused on improving client outcomes

Bachelor of Arts - Psychology - Marymount University (2026-12)