Jezmarie Ryan

Primary Responsibilities: Interviewing staff, training new and older staff, scheduling, report writing, maintained a good communication with Law Enforcement. Monitoring not only staff, casino patrons, and the Casino's assets. Making sure to maintain a clean safe place for patrons.

Surveillance Supervisor - Mechoopda Casino - Corning, California

(2023-12)

Primary Responsibilities: Interviewing staff, training new and older staff, scheduling, report writing, maintained a good communication with Law Enforcement. Monitoring not only staff, casino patrons, and the Casino's assets. Making sure to maintain a clean safe place for patrons.

Surveillance Monitor - Rolling Hills Casino - Corning, California

(2022-09 - 2023-12)

Primary Responsibilities: Monitoring the Casino Floor, Cameras, alarms, Report writing, preforming investigations and Team Members and patrons working with local Law Enforcement, Protecting the Casino's asset and the patrons, and Team Members. Following policy and procedures. Learned the policy and procedures for other departments.

Security Officer/ promoted to Security Supervisor - Rolling Hills Casino - Corning, California

(2018-08 - 2022-09)

• Security Supervisor: coordinating officers, schedules, maintaining a safe and fun work environment, not only for the patrons but for the Team Members as well. Interviews for new staff, trained new and older Team Members. Helped organize employees for upcoming concerts and or events, helped keep safety protocols enforced. Interviewed patrons on the floor while maintaining a calm and enjoyable environment.
• Security Officer: patrolled the property, looked out for any safety problems, maintained a friendly manner for the patrons. Preformed Table Fills, Table Credits. Escorts of casino assets. Responded to any demands the casino, patrons, and the tribe needed.

Assistant Store Manager/ Store Manager/ Trainer for other stores - Things Remembered - Sacramento, Fairfield, Redding, Chico

(2012-02 - 2017-05)

Primary Responsibilities: Opened/Closed the store. Interviewed/hired, fired, staff. Trained not only my team but I was sent out to different stores and a couple other states to train their team. Set goals not only for my team, but for the store as a whole. Maintained payroll, Stocked the store. Set the displays. Maintained professional relationship with my customers.