Jia Pollard

Qualified professional driver aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

CDL B Bus Driver - Missouri Central School Bus - St Louis, Missouri

(2018-06 - 2025-05)

• Operated school buses safely to transport students to and from school.
• Monitored student behavior during transit to maintain a safe environment.
• Conducted pre-trip inspections to ensure vehicle safety and compliance.
• Managed route planning to optimize travel times and efficiency.

CDL B Bus Driver - Normandy Schools Collaborative - St Louis, Missouri

(2022-08 - 2024-06)

• Conducted pre-trip inspections to ensure vehicle safety and compliance.
• Managed route planning to optimize travel times and efficiency.
• Operated school buses safely to transport students to and from school.

Customer Service Representative - Convergys - St Louis, Missouri

(2015-03 - 2016-08)

• Assisted customers by answering inquiries and resolving issues efficiently.
• Utilized CRM software to track support tickets and follow-up actions effectively.
• Implemented innovative methods for streamlining the customer service process.

Data Entry Administrator - World Mail Direct - St Louis, Missouri

(2015-08 - 2016-03)

• Verified information for accuracy and completeness before submission.
• Maintained confidentiality of sensitive information throughout processes.
• Utilized office software to streamline data entry tasks effectively.

Client Success Consultant - Maxi Beauty - St Louis, Missouri

(2015-02 - 2016-03)

• Facilitated client onboarding and training for beauty product usage.
• Drove customer escalations to resolution by engaging directly with clients.

Assembly Line Worker - Potter Electric Signal Company - St Louis, Missouri

(2014-04 - 2015-01)

• Operated assembly machines to produce electrical signaling devices.
• Inspected finished products for quality and compliance with standards.
• Collaborated with team members to improve assembly line efficiency.

Cashier - Dirt Cheap - St Louis, Missouri

(2013-02 - 2013-09)

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Performed other duties as assigned by management.
• Collaborated with team members to restock shelves and improve inventory flow.

Clerical Assistant - Twin Oaks Apartments - St Louis, Missouri

(2009-04 - 2011-05)

• Managed tenant inquiries and maintained positive resident relations.
• Kept office records organized and supplies well-stocked for optimal team performance.
• Organized and filed important documents for administrative efficiency.

Cosmetology - Vatterott College (2011-06)

High School Diploma - Hazelwood West High School (2010-05)