Jill Ackerman

I am an accomplished and dedicated RN, Certified Diabetes Care and Education Specialist (CDCES) with 16 years of experience implementing patient-centered chronic disease management programs. Proven expertise in optimizing glycemic control, managing complex subcutaneous insulin therapies, and integrating advanced CGM and insulin pump technologies into routine clinical care. All with the important goal of driving positive and measurable health outcomes.

Organized and dependable candidate with success at managing multiple priorities with a positive attitude. Willing to take on additional tasks to meet team goals.

Registered Nurse Certified Diabetes Care and Education Specialist at Ballad Health (formerly Sharecare via contract 2016 and formerly Healthways via contract 2010) (2010-02 – 2026-08)

• Collaborated with physicians to assess patient glycemic management needs in the hospital while using appropriate ADA Standards of Care and evidence-based protocols for sound recommendations.
• Educated patients, caregivers, and families on diabetes management including medication, chronic complication and risk reduction, and nutrition in clinical and outpatient settings with minimal direction and supervision.
• Available as a contact for nursing staff for any issues with glycemic control with his/her patient in the hospital.
• Trained nursing staff on how to use the insulin dosing software program utilized by the hospital system.
• CGM (Continuous Glucose Monitoring) interpretation and troubleshooting the various insulin pumps.
• Epic EMR documentation proficiency and some Microsoft office software including Word, and PowerPoint

Bachelor of Science in Nursing – Northern Illinois University, DeKalb IL (1994)