Jill Ceccardi

Property Manager - Granada Park Apts - Phoenix

(2017-05)

Execute lease agreements, move-out walkthroughs, and rent collection while maintaining accurate financial records
Coordinate all maintenance and repair activities, ensuring property aesthetics drive prospective tenant interest
Deliver 24/7 on-call emergency support, resolving urgent tenant issues and sustaining high satisfaction rates

Environmental Services Housekeeper/Housekeeper/Member Services Specialist - New Freedom - Phoenix

(2021-02 - 2023-09)

Served high-volume clientele daily, resolving complaints with professionalism to uphold organizational reputation
De-escalated complex behavioral situations, preventing member departures and securing alternative housing placements
Supported member reintegration into daily routines, demonstrating empathy and strong interpersonal skills

Customer Service Representative - Uhaul - Phoenix

(2016-11 - 2017-03)

Delivered high-volume customer service, maintaining satisfaction through proactive problem-solving and alternatives
Processed moving truck and equipment reservations, ensuring accurate bookings and smooth customer experiences
Retained customers by recommending suitable product and service alternatives when inventory was unavailable

Live in Caregiver - Urgent Home Care - Phoenix

(2012-10 - 2015-11)

Managed daily living support, financial responsibilities, and medical appointment coordination for patients

Automobile Salesperson - Western Auto X-Change - Glendale

(1999-09 - 2013-07)

Drove vehicle sales through relationship-building, test drives, and full documentation processing over 14 years

Advertising Sales Manager - Web Club International - Phoenix

(2007-10 - 2012-09)

Negotiated advertising contracts, acquired new clients, and maintained detailed sales and transaction records

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