President - Trellis - Portland, OR
(2024-05)
Responsible for the Overall Company P&L oversight and operations of the Community DSA and Community Integrated Employment services that support Trellis's mission is to support individuals with disabilities to gain employment and inclusion within the community
CEO/Executive Director - Sunrise Enterprises - Roseburg, OR
(2022-04 - 2024-05)
Responsible for the P&L oversight and resource management of Finance, Technology, HR, Sales, Marketing, Operations, Safety, and Facilities of the Wood Products Manufacturing, Retail Stores, Commercial Landscaping/Janitorial, and Logistics business units that support Sunrise Enterprise's mission is to support individuals with disabilities to gain employment and inclusion within the community
- Revamped the overall culture and efficiency of all the business enterprises using technology and solid Business Process Management (BPM) principles and tools, saving $900,000 in yearly on-going operating expenses
- Secured an additional $515,000 from focused efforts on grant writing and fundraising
Technology/Operations Consultant - Nike via North Highland - Beaverton, OR
(2021-10 - 2022-04)
Responsible for Technology Program Management concerning Distribution Centers and Airfreight reporting sustainability/zero carbon KPIs within the Nike Global Supply Chain.
- Provide Program Updates, key KPIs, and other metrics monthly to Nike Leadership
- Incorporated Agile and BPM principles/tools to streamline and improve the productivity of globally diverse cross-functional business/technology stakeholders
Technology Consultant - Yellow Lab Software via 1C - Beaverton, OR
(2021-05 - 2021-10)
Responsible for ERP Engineering Program Management with respect to the R&D and Core Product Engineering Teams
- Provide Program Updates, key KPIs, and other metrics weekly to the CTO, COO, and CEO of Yellow Labs Software
- Implemented Agile and BPM principles/tools to streamline and improve the productivity of globally diverse cross-functional stakeholders
VP of Service Delivery and Operations - Bigleaf Networks - Beaverton, OR
(2020-09 - 2021-04)
Responsible for Management and P&L of the Operations, Logistics, Warehouse, IT, Network Operations, DevOps, Customer Support, and Facilities departments that support the Bigleaf SD-WAN service offering
- Provide key KPI and other metrics monthly to the CEO, CFO, and Board of Directors
- Implemented ITIL, Agile, and BPM principles/tools to streamline and improve the productivity of all cross-functional stakeholders and partners
- Product Owner of Operations/IT/Network/DevOps issues and participated in Agile-based ceremonies with Product Development and Engineering teams to enhance the Bigleaf SD-WAN service offering
- Led the Operations/IT upgrade efforts to NetSuite's ERP cloud-based platform
Founder/CEO/CTO - HealthDNATrax - Portland, OR
(2017-08 - 2020-09)
Responsible for the Start-up, Strategy, and P&L. Responsible for Technology Roadmap; Engineering, DevOps, Product Development; Operational Performance; Financial Model, Customer Support, and Sales - that supported medical researchers, patients, and healthcare providers to track medical conditions and treatment plans based on DNA in a cloud-based SaaS platform
- Implemented Agile and BPM principles/tools to streamline and improve the productivity of all cross-functional stakeholders and research partners
- Acquired by a Private Equity firm associated with a leading research hospital
Founder/CEO/CTO - Varehouse - Beaverton, OR
(2016-07 - 2017-08)
Responsible for the Start-up, On-going Strategy, and P&L. Responsible for the Technology Roadmap; Product Development; Operational Performance; Financial Model/Controls; Customer Support, DevOps, and Engineering – that supported Amazon (FBA) sellers via a SaaS cloud-based platform
- Implemented Agile and BPM principles/tools to streamline and improve the productivity of all cross-functional stakeholders and offshore development team
- Responsible for revenue growth from $0 to $960,000 in less than 9 months
- Acquired by McKenzie Services
President/VP of Engineering - Earth Class Mail - Beaverton, OR
(2008-01 - 2016-06)
Responsible for the Strategy and P&L of all organizational units. Responsible for the Technology, Processes; Operations; Product Development; IT; Engineering; DevOps; and Customer Support – which supported high-volume scanning of postal mail, invoices, checks, and medical records.
- Responsible for the technology innovations that included OCR, AI, and pattern-matching algorithms that captured key data elements that were auto-feed into ERP/Financial/Medical systems via platform-to-platform APIs
- Developed an Executive Dashboard to present the overall Company Financials and Operational KPIs at a weekly meeting with the Board of Directors, Executive, and Senior Leadership Staff using innovative reporting based on defined KPIs, BPM principles/improvements, and technology productivity/reporting tools
- Acquired by Xenon Group. Subsequently Acquired by LegalZoom
VP of Engineering & IT - New Edge Networks - Vancouver, WA
(2000-04 - 2007-12)
Responsible for the P&L and KPIs of the Engineering/IT organization. Responsible for the Software Engineering efforts that built an in-house Operational Support System (CRM, Billing, Provisioning, Order Management). Responsible for the IT System Operations teams (DevOps, Unix Admin, Oracle DBA, LAN/WAN, Voice, and Desktop Support Teams).
- Negotiated HW/SW/Network/Telco support/licensing contracts with vendors that achieved one-time savings of $400K and ongoing savings 0f $75,000 annually
- Led the company-wide integration efforts of an acquired company's OSS and DNS/Mail-Gateways that increased monthly recurring revenue by $1.4M with minimal operational cost increases and no staff increases
- Led the Change Management, Financial, and IT Audits that gained Sarbanes-Oxley approval per the New Edge Networks and EarthLink merger
- Acquired by Earthlink, Subsequently Acquired by Windstream
Technology Solutions Architect/Consultant - Computer People/ProTech
(1996-07 - 2000-04)
- Clients - Connex/Western Digital Corporation and Delco-Remy International: Developed an E-Commerce technology solution, and the system interfaces to the existing in-house QAD MFG/PRO ERP System. The work also included establishing an overall E-Commerce Business Strategy and Budget that included ROI analysis, one-time costs, on-going costs and the negotiating of the final contracts for the SW/HW/Network purchases
- Client - Camcar-Textron: Performed the analysis, design, coding, testing, and implementation of custom PROGRESS code to support the auto-loading of a recently acquired company's Purchase Orders, Inventory Master, and Costing data into QAD MFG/PRO
- Client - Standard Insurance: Performed the business/systems analysis, requirement's definition, code development, and testing of MQ Series and FEPI CICS programs of a legacy main framed based Group Insurance System to provide data/information back to a Web based front-end. Performed the business/systems analysis, requirement's definition, code/script development, and testing of Batch COBOL Programs, MVS JCL and UNIX Scripts that processed outbound ACH files
- Client - US Bank: Performed systems analysis, alternative/solution analysis, external design requirements, testing, and implementation of service requests in the areas of EDI, Vector Sort, Draft/Warrants, Interstate Banking, and Hogan applications
Systems Analyst - MAXTEK Components - Beaverton, OR
(1994-07 - 1996-07)
- Performed the business/systems analysis, design, coding, testing, and implementation of custom PROGRESS code to enhance MAXTEK's QAD MFG/PRO ERP System
- These enhancements were in the areas of Costing, EDI, Project Tracking, Inventory Reporting, Yield Reporting, and SLA Reporting
- Performed the IT/DBA support duties around Security Administration, PROGRESS Database Analysis/Maintenance, and UNIX Administration on all Production, QA and Development platforms
Systems Analyst - Consolidated Freightways/Menlo Logistics - Portland, OR
(1993-10 - 1994-07)
- Performed the business/systems analysis, design, and coding of processing functions that provided database integrity between an IBM ES9000 DB2 database and PROGRESS 6 databases on remote RISC 6000 platforms that supported and ensured data integrity for an EDI Driven - Warehouse Flow Thru system
Programmer/Systems Analyst - Nike - Beaverton, OR
(1991-09 - 1993-10)
- Performed the business/systems analysis, design, coding, testing, and implementation of the order entry and product availability functions of a new 1-800 Phone and Mail Order Entry System that was designed/implemented using Client/Server technologies over three platforms
Programmer/Analyst - AVIA - Beaverton, OR
(1990-10 - 1991-09)
- Performed the business/systems analysis, design, coding, and integration of a COBOL/CICS-based warehouse distribution control system with Sterling Gentran to process EDI transactions 810, 850, 860, & 856
Programmer/Analyst - Freightliner - Portland, OR
(1989-02 - 1990-10)
- Performed the development and testing of COBOL IMS DB/DC batch and online programs in the areas of Vehicle Specifications, Engineering Order Processing, and Engineering Product Definition
Systems Engineer - Electronic Data Systems /General Motors
(1986-02 - 1989-02)
- Bonneville Power Administration Account - Portland, OR: Performed the development/installation of a COBOL/CICS based Standard General Ledger System to provide monthly, quarterly, and yearly reports and file transfers on revenue, operations, and obligations to the US Department of Energy
- Technical Systems Division - Detroit, MI: Performed the development and installation of an EDI system for GM Truck/Bus for EDI transactions 856 (Advance Shipping Notices), and 862 (Shipping Schedules). Performed the development and implementation of Robotic Paint/Welding, Automatic Guided Vehicles, On-line Broadcast, Manpower/Line Balance, and Shipper platforms/systems used in GM Truck/Bus plants