Jimena Chitica
Service Representative
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About
Detail-oriented and organized professional with experience in customer service, office administration, data entry, and client relations. Skilled in managing records, handling phone and email communications, and supporting daily office operations in fast-paced environments. Known for strong communication skills, professionalism, and the ability to provide excellent service while maintaining accuracy and efficiency.
Experience
Service Representative - Nothing Bundt Cakes Bakery - Fontana, CA
(2024-06 - 2026-01)
- Delivered high-quality customer service in a fast-paced environment
- Managed multiple tasks efficiently while maintaining accuracy and organization
- Communicated effectively with team members and customers to resolve issues
- Built strong interpersonal skills applicable to patient care settings
Office Assistant/ Secretary - Big Rig Auto-Body Shop - San Bernardino, CA
(2023-05 - 2024-07)
- Assisted with daily office operations, filing, and record management.
- Greeted customers, answered questions, and provided professional assistance in person and over the phone.
- Created invoices, maintained accurate files, and organized documents.
- Handled incoming calls, responded to inquiries, and communicated with customers, vendors, and staff
Hostess/ Server - Sammy's Cafe - Rialto, CA
(2021-11 - 2023-07)
- Interacted effectively with customers, coworkers, and management.
- Processed transactions accurately and efficiently
- Managed multiple tables, reservations, and guest requests simultaneously.
- Addressed customer concerns and helped ensure positive experiences
- Prioritized tasks and maintained efficiency during busy shifts.
Education
Associate of Science - Diagnostic Medical Sonography - Smith Chason College (2026-06)
Highschool Diploma - Rialto Highschool
