Senior General Manager - Planet Fitness - Martinsburg, WV; Winchester, VA
(2025-01)
- Foster a workplace atmosphere and culture that embraces NFP's Mission and Core Values.
- Lead by example through servant leadership to engage and retain high performing teams.
- Partner with AD on corrective action, documentation, and turnover.
- Partner with clubs to ensure proper staffing and scheduling are in place.
- Work to develop high performing teams centered on teamwork and creating the ultimate member experience.
- Complete all training to drive KPIs.
General Manager - Planet Fitness - Winchester, VA
(2023-01 - 2025-01)
- Created atmosphere and culture built on NFP's Mission and Core Values.
- Ensured the club was fully staffed by maintaining an adequate number of staff and filling open positions.
- Trained new team members using standardized training models.
- Coached and mentored team members and took disciplinary action when necessary.
- Created a consistent Ultimate Member Experience through cleanliness and customer service.
- Monitored operational metrics and took action to exceed club specific benchmarks.
- Maintained a clean and safe facility while minimizing equipment downtime.
Assistant General Manager - Planet Fitness - Martinsburg, WV
(2023-01 - 2023-12)
- Partnered with GM to decrease turnover by hiring and developing team members.
- Supervised and held staff accountable for policies and procedures.
- Partnered with GM to complete staff One-on-Ones to foster growth and development in team members.
- Worked side-by-side with staff to support front desk activities.
- Promoted a safe and healthy club environment.
- Worked with GM to meet NFP standards by monitoring KPIs.
General Manager - Golds Gym - Martinsburg, WV
(2015-01 - 2022-12)
- Worked alongside the owner to ensure the club makes and hire profit margins.
- Trained a sales Team to hit monthly sales Goal each month.
- Scheduled and maintain a labor budget each week.
Owner Operator - Kirby Vacuum Cleaners
(2001-01 - 2015-12)
- Ran daily sales meeting.
- Order inventory.
- Trained sales representative on the product daily in person.
- Hit monthly sales goal each for 15 years straight.
- Door to Door.
- Canvassed neighborhoods.
- Referral Programs.
- Ran a muti office organization and sold 300 plus Vacuum cleaners a month.
- Broke numerous records and records holder contest.
