Server / Cashier / Front of House at Covington Thai Cuisine (2025-08 – Present)
- Provide friendly and efficient service to restaurant guests.
- Take food and drink orders and ensure accurate order delivery.
- Process payments and manage cash register.
- Maintain clean and organized front-of-house area.
Server / Cashier / Front of House at Gor Gai Thai Restaurant (2025-08 – Present)
- Greet customers and provide menu recommendations.
- Take orders and deliver food to tables.
- Handle cashier duties and customer payments.
- Ensure high levels of customer satisfaction.
Customer Service Agent / Airline Representative at Pacific Aviation (2025-08 – Present)
- Delivered high-quality customer service to international and domestic passengers in a fast-paced airport environment.
- Assisted passengers with check-in procedures, including document verification, visa checks, and baggage processing in compliance with airline and immigration regulations.
- Issued boarding passes, managed ticketing transactions, and handled special service requests.
- Coordinated and monitored boarding processes to ensure on-time departures while maintaining safety and service standards.
- Communicated effectively with passengers to provide flight information, resolve inquiries, and handle irregular situations professionally.
- Supported arrival operations by assisting passengers with post-arrival inquiries, connections, and general airport guidance.
- Maintained a professional and calm approach when handling customer concerns.
Shuttle Driver / Fleet Driver / Return Car Agent at Avis / Budget Car Rental & Sixt Car Rental (2026-06 – Present)
- Greet and assist customers with vehicle pick-up and return.
- Inspect vehicles and document any damage upon return.
- Process applicable damage charges or customer balance adjustments.
- Drive returned vehicles for cleaning, washing, and servicing.
- Move rental-ready vehicles to designated lots and overflow parking areas.
- Provide professional customer service and support daily fleet operations.
General Manager at Ten Four Co., Ltd., Thailand (2008 – 2024)
- Managed daily operations across construction, landscaping, and real estate services.
- Supervised a team of approximately 15 employees across multiple project sites.
- Coordinated 3–6 projects at the same time, ensuring deadlines and quality standards were met.
- Conducted site inspections and enforced safety procedures.
- Maintained client relationships, including meetings, cost estimates, and proposals.
- Managed purchasing and worked with vendors to control costs and timelines.
- Solved operational issues and improved workflow efficiency.
Restaurant Manager at Restaurant in Hua Hin, Thailand (2005 – 2008)
- Oversaw daily operations of a mid-size restaurant (40–80 seats).
- Managed and trained a team of 8–12 staff.
- Created staff schedules and ensured smooth daily service.
- Controlled inventory and coordinated with suppliers.
- Handled customer concerns and maintained service quality.
Various Roles at Transportation & Delivery Services (1998 – 2005)
- Completed 15–30 deliveries or transport trips per day.
- Maintained on-time performance in time-sensitive environments.
- Provided professional driving services, including executive transport.
- Followed safety standards and maintained vehicle reliability.
Finance & Accounting Staff at Charoen Pokphand Group (1995 – 1997)
- Processed financial transactions and maintained records.
- Assisted with reporting, reconciliation, and budgeting.