Jo-Ann Russell

To obtain a meaningful role where I can leverage my extensive background in human services, nonprofit leadership, and administrative operations to make a lasting impact—while continuing to grow professionally and empower individuals to overcome life's challenges and thrive.

Executive Director - Lighting the Way - Lincoln, NE

(2021-01)

Founded 501(c)3 nonprofit organization

• Lead mentoring and aftercare programs for women and children in crisis
• Build partnerships and manage community-based programming

Administrative Services - State of Nebraska

(2014-01 - 2020-12)

• State Personnel
• Department of Labor
• State Retirement
• DHHS – Healthcare Licensure

Office Assistant - University of Nebraska–Lincoln

(2005-01 - 2013-12)

Office Manager - H&R Block

(2005-01 - 2013-12)

Staff Assistant - Lutheran Family Services

(2005-01 - 2013-12)

Homeless Housing Coordinator Advocate | Front Desk Assistant - ARISE Child & Family Services - Syracuse, NY

(2001-01 - 2005-12)

• Support clients in crisis and coordinated housing access
• Assistance with basic needs

Customer Service, Accounting Rep, and Claims Assistant - CNA Insurance Company - Syracuse, NY

(1977-01 - 1999-12)

• Reconciled billing, processed claims, and supported policyholders

Contact 24-hour line Crisis Counselor | Domestic Violence Crisis Counselor - Vera House - Syracuse, NY

(2000-01 - 2001-12)

Volunteer

Bachelor of Science - Psychology/Counseling - Regent University (2010-01 - 2014-12)