Joann Lucio

Talented professional manager seeking to fill an executive role.

Receptionist/screener - Rosewood Rehab and care center

(2022-05)

• Screen all residents, visitors, and employees at door for COVID upon entering building, answer phones and transfer to appropriate lines.
• Document who has come into the building for the day.
• Let visitors in and out of building.

Guest Service rep - Spa dsante

(2019-01 - 2020-01)

• Assist clients with booking appointments, spa services, and memberships.
• Collect payments and general receptionist duties.

Patient service rep/Medical assistant - Med first

(2018-04 - 2018-12)

• Schedule patient appointments, collect co pays and insurance payments, verify insurances, answer high volume of calls, update and register patient information, check in/out appointments.

Front office specialist - Little spurs pediatric urgent care

(2017-11 - 2018-03)

• Register new patients, verify insurances, collect payments, answer high volume of calls, enter and update patient information in charts.

No degree - University of the Incarnate Word (2015 - 2016)

High school diploma - Robert E Lee HS (2009)