
Joanna Ruocco
Quality Improvement and Process Improvement Team Member
Talent
Exton, PAMember since August 17, 2026
Scheduling MeetingsMicrosoftOrganize quantitative data and qualitative dataHIPAA and Privacy Act Rule trainingOffice managementHospitalityPhone communicationProvide supportFollow HIPAA and Privacy Act Rule trainingAdult First Aid, CPR, and AED Training
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Scheduling MeetingsMicrosoftOrganize quantitative data and qualitative dataHIPAA and Privacy Act Rule trainingOffice management
About
I work in the field of health information and technology.
Experience
Quality Improvement and Process Improvement Team Member at Camden County College (2026 – 2026)
Contract: 3 months
- Scheduling Meetings
- Proficient in Microsoft
- Organize quantitative data and qualitative data
- Support other team members
- Follow HIPAA and Privacy Act Rule training
- Assist office management
- Organize documents
- Survey for information
- Thank participants for their time
Front Desk Receptionist at Growing Smiles (2019 – 2024)
- Follow-up messages with Dentists and patients
- Acknowledge and greet new or current patients
- Register patient information
- Schedule appointments
- Collect payments
- Encourage care
- Hospitality
Disaster Client relief at Red Cross (2025 – 2026)
Hours: 96
- Process incoming and outgoing phone calls and pages
- Provide quality phone communication
- Monitor Alert systems
Education
Associate's Degree in Health information and Technology – Camden County College (2024 – 2026)
