Retail Accounting Clerk - Na Hoku - Honolulu, HI
(2015-04 - 2016-05)
- Assisted in monthly reconciliation of accounts to ensure consistency and accuracy.
- Maintained filing systems for accounting documents to enhance retrieval efficiency.
- Utilized accounting software for data entry and report generation, improving workflow.
- Collaborated with team members to resolve discrepancies in financial documentation.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Matched purchase orders with invoices and recorded necessary information.
Teller - Bank of Hawaii - Honolulu, HI
(2014-08 - 2015-04)
- Processed customer transactions accurately and efficiently in high-volume banking environment.
- Assisted customers with inquiries, providing information on products and services.
- Maintained cash drawer integrity through diligent cash handling practices.
- Collaborated with team members to ensure optimal branch operation and customer satisfaction.
- Monitored account activity for fraud detection and compliance with banking regulations.
- Resolved customer issues promptly, enhancing overall client experience and retention.
- Implemented process improvements that streamlined transaction workflows, boosting efficiency within the branch.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Educated customers on use of banking website and mobile apps.
Automated Logistical Specialist (92A) - US Army - Fort Carson, CO
(2016-02 - 2018)
- Managed logistics operations, ensuring timely delivery of supplies and equipment.
- Coordinated inventory management, optimizing storage solutions and minimizing waste.
- Utilized automated systems for tracking shipments and maintaining accurate records.
- Streamlined supply chain processes, enhancing operational efficiency and reducing turnaround times.
- Developed standard operating procedures to improve compliance with military regulations.
- Oversaw the execution of logistical plans during training exercises, ensuring resource availability.
