Hospitality Operations Manager | Restaurant & Bar Management | Guest Experience Leader
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I am a dedicated hospitality professional with extensive experience in customer service, operations, and team leadership. I enjoy working in fast-paced environments where I can create positive guest experiences while maintaining high standards of professionalism. I'm dependable, adaptable, and always eager to learn new skills and take on new challenges.
I take pride in being a strong team player, building lasting relationships with guests and colleagues, and contributing to the success of the businesses I work with. I am currently seeking opportunities where I can grow professionally while making a meaningful impact.
Over 14 years of experience in hospitality, including bartending, restaurant management, and operations leadership. Experienced in leading teams, training staff, scheduling, inventory management, guest relations, event coordination, and maintaining exceptional service standards in high-volume environments. Recognized for adaptability, strong leadership, and creating memorable guest experiences while supporting business growth
Associate of Arts (A.A.), Early Childhood Education
Hostos Community College, Bronx, NY
Additional professional development in hospitality management, restaurant operations, leadership, customer service, and team development through hands-on management experience.
