Jodi Ann Ellis

Certified Phlebotomy Technician, EKG Technician, and Patient Care Technician with experience in hospital, urgent care, and pediatric clinical settings. Skilled in Epic EMR documentation, patient registration support, insurance verification assistance, and clinical intake workflows. Experienced in both clinical and front-desk healthcare operations including venipuncture, 12-lead EKGs, vital signs, specimen collection/processing, and patient scheduling.

Strong knowledge of HIPAA compliance, infection control standards, and high-volume patient care environments. Seeking a Patient Access Representative, Hospital Registration Specialist, or Clinical Support role within a NYC healthcare system utilizing Epic EMR.

Patient Care Technician / Clinical Support - Griffin Hospital - Derby, CT

(2025-10 - 2026-04)

• Provided direct patient care including vital signs, mobility assistance, and bedside support
• Assisted nursing staff with patient monitoring and daily clinical needs
• Performed EKGs and supported routine diagnostic procedures
• Maintained accurate documentation and followed HIPAA compliance standards
• Assisted with patient comfort, transport, and unit workflow coordination

Urgent Care Medical Assistant - Yale New Haven Health - Ridgefield, CT

(2025-12 - 2025-04)

• Performed patient intake, registration support, and rooming in a high-volume urgent care setting
• Documented patient encounters using Epic EMR with accuracy and compliance
• Collected vital signs and assisted providers with examinations and minor procedures
• Supported front desk operations including scheduling and patient flow coordination
• Provided discharge instructions and patient education

Phlebotomist - Saint Barnabas Hospital - Bronx, NY

(2022-03 - 2023-12)

• Performed venipuncture and specimen collection in a fast-paced hospital environment
• Ensured accurate patient identification and specimen labeling for laboratory testing
• Maintained strict infection control and HIPAA compliance standards
• Communicated with patients to reduce anxiety and improve cooperation

Patient Care Technician (PCT) - Montefiore Medical Center - Bronx, NY

(2019-08 - 2020-05)

• Performed 12-lead EKGs, Holter monitor setup, and stress testing support
• Provided direct patient care including vital signs monitoring and reporting changes to nursing staff
• Assisted with patient transport and clinical workflow coordination
• Supported venipuncture and routine patient care procedures

Medical Assistant (Contract) - Boston Children's Physician - Westchester, NY

(2021-04 - 2021-07)

• Supported pediatric patient intake, registration, and clinical preparation
• Recorded vital signs and assisted during examinations and immunizations
• Communicated care instructions and follow-up guidance to parents/guardians
• Assisted front desk staff with scheduling and administrative tasks

Phlebotomist (Contract) - Advance Pediatric Urgent Care

(2025-05 - 2025-06)

• Performed pediatric blood draws and specimen collection
• Followed strict infection control, safety, and HIPAA protocols

Phlebotomy & EKG Technician Program - Phlebotomy, EKG - Big Apple Training (2019 - 2019)

High School Diploma - Cornerstone Correspondence Christian Ministries (2021 - 2021)