Floater front desk/scheduler at Summit Primary Care (2023-10 – 2026-05)
- Answering incoming calls to schedule appointments for 8 doctors
- Verify insurance
- Taking messages and transferring calls to doctors and MA
- Taking copayments
- Understanding insurance
- Greeting patients
- Reminding patients of their appointment
- Faxing and copying documents
- practicing HIPPA guidelines
Production Worker at Midwest cheese inc (1997-12 – 2022-08)
- Customer service
- Invoicing
- Directing phone calls
- Taking orders over the phone
- Putting orders together to be delivered
- Ordering cheese for warehouse
- Sending emails and receiving emails
- Some Microsoft word.. but willing to learn
- Light accounts received
- Monthly/ weekly inventory and ordering
