Commercial Facilities Manager at IronHorn Enterprises (2023-09 – Present)
- Oversee daily facility operations, ensuring seamless execution of routine maintenance and emergency repairs.
- Manage third-party vendors and service providers to meet performance and contractual standards.
- Lead renovation, refurbishment, and installation projects, ensuring completion within scope and budget.
- Develop and implement health, safety, and emergency response plans in line with local regulations.
- Conduct regular facility inspections to identify improvement opportunities and resolve maintenance issues proactively.
- Spearhead preventive maintenance programs, enhancing operational reliability across facilities.
Facilities / Maintenance Coordinator at Hanford Pharmaceuticals (2020-09 – Present)
- Schedule and coordinate preventive maintenance, installations, and emergency repairs for equipment and facilities.
- Maintain an accurate database for work orders, equipment status, and modification histories.
- Support invoicing and ensure proper documentation for all service-related activities.
- Track project schedules, manage RFIs, change orders, and coordinate with internal and external stakeholders.
- Oversee inventory, order parts, and maintain supplier relationships to ensure timely procurement.
- Supervise janitorial staff, ensuring quality and timely completion of work orders.
National Account Project Coordinator / Administrative Assistant at ABC Refrigeration (2017-02 – 2020-04)
- Coordinated nationwide equipment orders and deliveries for Aldi store installations.
- Managed purchase orders (POs), ensuring timely processing and vendor communication.
- Developed and maintained tracking systems for vendor performance, delivery schedules, and inventory.
- Collaborated with contractors, regional directors, and internal teams to ensure smooth project execution.
- Reviewed project drawings, performed production confirmations, and maintained detailed project records.
Property / Facilities Manager at Aspen Dental (2007-02 – 2017-04)
- Managed facilities maintenance for 700+ locations nationwide, ensuring operational efficiency and timely repairs.
- Coordinated preventive maintenance and repair schedules for all facility-related needs.
- Acted as the main point of contact between internal teams and external contractors.
- Developed emergency preparedness plans and ensured compliance with corporate policies.
- Managed vendor relationships, negotiating service agreements and monitoring performance.
- Played a key role in project management for office build-outs and refurbishments.
Office Manager at Cooper & Clement (2000-09 – 2007-02)
- Managed daily office operations, including supply inventory, customer service, and staff supervision.
- Implemented efficient office procedures, improving workflow and team performance.
- Led recruitment, training, and performance evaluations for office staff.
- Developed systems to ensure seamless office operations, from document management to client relations.
Travel Consultant at BTI Travel (1996-06 – 2000-09)
- Booked and managed complex travel arrangements, including flights, hotels, and tours.
- Provided personalized customer service by crafting tailored itineraries for clients.
- Engaged in continuous professional development through webinars, conferences, and familiarization trips.
Cast Member at The Disney Store (1992-07 – 2012-03)
- Delivered high-quality customer service in alignment with Disney brand standards.
- Assisted with inventory management and product restocking to ensure optimal store presentation.
- Processed transactions accurately while providing exceptional guest experience.
