Senior Operations & Facilities Manager
Send a job offer directly to this candidate
Seasoned senior operations leader with 30+ years of experience running complex, high-volume environments, including billion-dollar naval vessels, municipal parks and recreation systems, large multi-use facilities, and hospitality-style operations. Proven track record overseeing multi-million-dollar infrastructure and capital projects, elevating guest and community experience, and leading high-performing cross-functional teams in fast-paced, customer-facing settings.
Successfully managed more than $2.3M in FEMA disaster recovery funding with zero service interruptions and sustained community access to services.
Decorated U.S. Navy Chief Petty Officer (E-7) who translates military-grade leadership, safety, and compliance standards into high-performing hospitality, recreation, and service operations. Recognized for turning executive vision into practical plans, accountable teams, and measurable results in public-facing and guest services environments.
McKinney Municipal Utility District No. 1 | McKinney, TX | July 2022 – March 2026
· Directed comprehensive public works and infrastructure operations for a master-planned community of 6,000+ homes, overseeing the maintenance and repair of all public streets, rights-of-way, common areas, signage, and municipal lighting.
· Managed a 400+ acre multi-use municipal parks facility, ensuring peak operational readiness across six fishing lakes, 10+ miles of trails, a 21-hole championship disc golf course, zero-depth aquatic play areas, off-leash dog parks, and diverse park amenities.
· Conducted rigorous acceptance inspections alongside city officials, district engineers, and contractors, ensuring newly developed streets and park infrastructure met strict municipal standards before transitioning into active daily operations.
· Managed and forecasted a $1.4M–$2M annual operating budget, aligning fiscal planning with long-term capital improvement priorities to achieve 100% compliance and zero independent audit findings.
· Successfully managed $1M+ in capital improvement projects, overseeing the execution of a $350K parking expansion, $300K in playground upgrades, a $150K aquatic play area awning, and $50K in municipal lighting and facility enhancements.
· Authored and procured critical funding for community capital projects, securing a $215K Collin County grant for playground safety, a $30K Texas Parks & Wildlife trails grant, and a Monarch Foundation grant for environmental landscaping enhancements.
· Directed the District Foreman and cross-functional maintenance teams, establishing rigorous performance standards and preventive schedules to ensure 100% facility readiness and optimal asset lifecycle management.
· Executed procurement and full-lifecycle fleet operations for heavy municipal assets, managing a comprehensive inventory of commercial mowers, tractors, utility vehicles, and specialized grounds equipment.
· Directed comprehensive risk management and district administration, authoring employee handbooks, park ordinances, and facility agreements while managing vendor contracts and commercial insurance procurement.
· Spearheaded all public-facing communications, overseeing social media management, community permitting, and public relations strategies to drive resident engagement.
· Orchestrated end-to-end community programming, including municipal festivals and private functions, maximizing facility utilization rates and driving robust engagement with an average turnout of 1,500–2,000 residents.
General Manager / District & Recreation Manager
Harris County Water Control & Improvement District No. 110 | Spring, TX | March 2009 – July 2022
Executive leadership for the 5th largest MUD-owned parks and recreation facility in Texas ($7M complex).
· Managed and forecasted a $1.2M-$1.5M annual operating budget, reporting directly to a 5-member elected Board of Directors on all strategic, financial, operational, and regulatory district matters.
· Served as General Manager for a 60-acre, $7M municipal recreation complex, successfully driving operations for 700+ club memberships and supporting approximately 3,500 patrons.
· Oversaw comprehensive, end-to-end municipal utility infrastructure supporting 2,400+ residential and 250+ commercial accounts, maintaining strict regulatory compliance across a 1M GPD wastewater treatment plant, water production facilities, and robust distribution networks.
· Spearheaded a $2.3M multi-year disaster recovery initiative following Hurricane Harvey, successfully securing $1.2M in FEMA grant funding and managing $1.1M in complex commercial insurance claims.
· Directed the complete demolition and reconstruction of extensive district infrastructure—including clubhouses, aquatic facilities, and commercial MEP systems—maintaining 100% service continuity throughout the entire rebuild.
· Directed the strategic procurement and installation of $500K+ in premium commercial fitness assets, upgrading the facility with state-of-the-art Precor equipment, Mondo sports flooring, and integrated audio systems during post-disaster modernization.
· Executed a $300K comprehensive park restoration initiative, driving the revitalization of community trail systems, pavilions, playgrounds, fishing docks, and extensive grounds infrastructure.
· Governed district-wide environmental compliance, ensuring strict adherence to TCEQ regulations, Texas Water Code mandates, and all statutory requirements for municipal wastewater treatment and water distribution operations.
· Provided executive leadership across all district departments, managing a multi-disciplinary workforce encompassing the District Foreman, Office Manager, technical AFO/CPO-certified pool operators, tennis professionals, and extensive maintenance and seasonal crews.
· Maintained comprehensive facility readiness across expansive amenities, overseeing a 185K-gallon aquatic center with 20+ seasonal lifeguards, a $150K 24-hour fitness facility, a certified 5K trail system, and diverse outdoor recreation venues.
· Developed and executed strategic community programming, event management, and facility rental operations to maximize patron engagement and drive revenue generation.
· Authored and managed all district communications, overseeing the municipal website, social media platforms, community newsletters, park maps, and comprehensive policy documentation.
Water Board Director (Vice President)
Waller County Municipal Utility District #9B | Katy, TX | July 2017 – July 2022
Elected governance oversight for critical infrastructure operations and public utility service delivery.
· Managed district financial health and fiscal policy, levying taxes, structuring debt instruments, authorizing service fees, and establishing budgets to ensure full financial compliance.
· Provided strategic governance oversight for municipal infrastructure, directing operations across water conservation, drainage systems, wastewater treatment, and solid waste disposal programs.
· Exercised statutory authority for district expansion, executing binding contracts, negotiating land easements, and managing property acquisitions to advance the development of recreational facilities and community parks.
· Directed the General Manager and third-party contractors, establishing rigorous performance standards to ensure seamless regulatory compliance and operational excellence across all utility services.
Senior Operations Leader / Chief Petty Officer (E-7)
United States Navy | Various Global Duty Stations | April 1988 – May 2009
Distinguished military career spanning emergency management, safety compliance, operations leadership, corporate training, military recreation, and talent acquisition across maritime and shore-based facilities.
Provided executive-level multi-functional roles in risk management, facility operations, and crisis response leadership throughout a 21-year career, culminating as a primary safety authority and Recreation Director for a $1B+ maritime asset supporting 6,000+ personnel.
Morale, Welfare & Recreation Operations – (USS Abraham Lincoln CVN72 - Aircraft Carrier)
· Directed a $1.5M annual MWR operating budget with zero audit discrepancies, launching centralized point-of-sale (POS) systems and retail programs that generated $50K in average monthly revenue.
· Spearheaded the modernization of six shipboard fitness facilities, overseeing the strategic procurement and installation of $500K+ in commercial-grade weight and cardio equipment.
· Orchestrated massive, high-visibility morale and entertainment events with individual operating budgets up to $100K, executing promotional campaigns that awarded over $100K in assets—including the first-ever Navy MWR “Corvette” prize giveaway.
· Managed domestic and international port visit logistics, including transportation, hotel blocks, crew events and tours, and VIP relations, serving as primary escort for celebrities, professional athletes, and senior dignitaries.
Incident Command & Emergency Management
· Served as primary Site Incident Commander, shipboard Fire Marshal, lead safety evaluator, heading specialized rapid-response teams in emergency mitigation, structural repair, and weekly Environmental Health and Safety (EHS) audits to safeguard multi-million-dollar vessel platforms.
· Directed the operational readiness of sophisticated life-safety infrastructure, managing Planned Maintenance Systems (PMS) for portable and fixed high-capacity firefighting systems, equipment networks, foam/chemical stations, and CO2/HALON suppression systems.
· Evaluated fleet-wide material and personnel compliance as a Senior Safety Inspector, conducting rigorous inspections across Navy and Coast Guard vessels to ensure full regulatory readiness and mission-critical operational capability.
· Operated as the equivalent of a Corporate Director of Safety, instructing and certifying over 6,000 personnel in advanced structural firefighting, HAZMAT/CBRN defense, high-pressure pipe patching, and emergency shoring.
Talent Acquisition & Student Instructor
· Directed training operations as a Master Instructor, facilitating complex engineering curricula and managing student housing and certification pipelines for 1000+ students to ensure 100% compliance with federal training standards.
· Executed full-cycle corporate recruitment and talent acquisition, managing a Delayed Entry pool of 100+ candidates, conducting behavioral interviews, and developing professional development seminars that achieved a 90% reduction in program attrition.
Education & Academic Coursework
· Federal Training Academies: 75+ Semester Hours (ACE-Accredited) in Business Administration, Occupational Safety, Adult Education, and Applied Industrial Sciences.
· The King’s University, Dallas, TX: Christian Studies Coursework (2017 – 2018)
· Regent University, Virginia Beach, VA: Christian Studies Coursework (2016 – 2017)
· Certified Food Protection Manager (CFPM) - ServSafe / National Restaurant Association (May 2026 - May 2031)
· Certified Pool & Spa Operator (CPO) - Pool & Hot Tub Alliance (June 2023 - June 2028)
Advanced Leadership & Federal Credentials
· Community Emergency Response Team (CERT) - FEMA
· Emergency Medical Technician (EMT-B) - Nationally Certified (1997 – 2000)
· Journeyman Firefighter - U.S. Department of Labor Registered Apprenticeship (6,000 Certified Hours)
· Journeyman Career Counselor - U.S. Department of Labor Registered Apprenticeship (2,000 Certified Hours)
· Advanced Leadership Development / Senior Enlisted Academy - U.S. Navy
· Senior Enlisted Damage Control (NEC 4811) - U.S. Navy
· Master Instructor Certification (NEC 9502) - U.S. Navy
· Chemical, Biological, Radiological (CBR) Defense Specialist (NEC 4805) - U.S. Army Chemical Corps
· Navy Recruiter / Persuasive Communications (NEC 9585) - U.S. Navy
