Jody Herr
Courtesy Clerk/Cleaner
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About
Hard working professional with 10+ years' outstanding customer service. Self motivated, detail oriented and willing to learn.
Experience with cleaning of commercial buildings, personal homes, and care of pets.
Experience with facing and stocking shelves. Has worked in both professional and private settings. Proven record of exceeding expectations and providing quality work. Works well unsupervised, enjoys physical work and working with all ages of people. Avid pet enthusiast.
Experience
Courtesy Clerk/Cleaner - Albertsons - Boise, ID
(2019-10)
- Disinfect, mop public restrooms, employee restrooms, break room and offices
- Ensure all restrooms are properly stocked
- Clean and disinfect check stands nightly
- Clean up spills, assist floral as requested
- Retrieve carts from lot. Empty all trash and recycling containers
- Assist customers to find products, return products to shelves
- Help stock and face grocery/dairy shelves daily. Check dates, distress products
- Act as drive up and go clerk. Select customer orders from on line system, handle any ordering issues, and take out to customer in timely manner
- Provide superior service to customers, management and coworkers
- Received award in 2020 for exceptional work
- Nominated Employee of the Month 07/2021
Custodian - Texas de Brazil in the Village - Boise, ID
(2019-05 - 2019-10)
- Swept and mopped floors, dusted surfaces, emptied trash
- Insured that each cleaning task was done accurately and efficiently
Custodian - Axiom Fitness - Boise, ID
(2018-10 - 2019-05)
- Ensured locker room, including shower and bathroom areas were cleaned and stocked
- Disinfected exercise equipment, mopped and vacuumed floors
- Laundered gym towels, answered customer questions, made referrals to management
- Received daily compliments regarding work performed
Custodian - Gold's Gym - Boise, ID
(2017-04 - 2018-10)
- Cleaned, disinfected exercise equipment, restrooms, locker room and group exercise areas
- Ensured all gym equipment was returned to correct location
- Reported equipment malfunctions
- Interfaced with staff and members, provided outstanding customer service
- Helped club maintain reputation for outstanding cleanliness
- Received numerous compliments from members regarding my work
Porter - Idaho Athletic Club - Boise, ID
(2013-10 - 2017-03)
- Primary custodian for Eagle facility
- Cleaned exercise equipment, restrooms, locker and pool area
- Mopped, swept and vacuumed floors
- Responded to member questions regarding equipment use
- Assisted in maintenance of outside areas as requested
- Thorough knowledge of cleaning products and equipment
Self-Employed Pet Sitter - Dog Companion Service - Boise, ID
(2010 - 2013)
- Developed clients, managed customer contacts, scheduled pet visits, exercised, fed and provided companionship to pets
- Performed miscellaneous house-sitting tasks for customers
Kennel Attendant - The Spoiled Dog Salon & Resort - Eagle, ID
(2012-05 - 2012-08)
- Supervised dog play area, walked dogs, cleaned kennels
Education
Diploma - Eagle High School (2010)
Associate degree - College of Western Idaho (2010 - 2013)
