Joe Hensley

Motivated Kitchen Operations Professional experienced in food preparation and operational management. Delivered efficient workflows and enhanced customer satisfaction through strong problem-solving and time management skills. Focused on supporting team operations while ensuring compliance with health regulations and maintaining attention to detail.

Resolution Desk - Foundever - Wise, VA

(2024-07 - 2025-02)

• Demonstrated self-motivation while managing personal responsibilities in various tasks.
• Functioned effectively in fast-paced environments, adapting to changing demands.
• Balanced independent responsibilities with teamwork to achieve common goals.
• Demonstrated quick learning and adaptability in various roles.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.

Line Cook - Curklins - Big Stone Gap, VA

(2021-05 - 2024-10)

• Prepared and cooked menu items according to standard recipes and presentation specifications.
• Maintained cleanliness and organization of kitchen stations to ensure efficient workflow.
• Monitored food safety protocols, ensuring compliance with health regulations and standards.
• Collaborated with team members to execute large-scale catering orders under tight deadlines.
• Assisted in inventory management, tracking ingredient usage and minimizing waste.
• Trained new staff on kitchen procedures, equipment use, and food preparation techniques.
• Developed new dish ideas, contributing to seasonal menu changes that enhanced customer satisfaction.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Plated and presented all dishes to match established restaurant standards.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Checked food temperature regularly to verify proper cooking and safety.
• Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
• Maintained well-stocked stations with supplies and spices for maximum productivity.

Associate - Marathon Gas Station - Weber City, VA

(2018-02 - 2019-01)

• Managed daily operations to ensure efficient service and customer satisfaction.
• Implemented inventory management practices to reduce waste and improve stock accuracy.
• Trained new staff on safety protocols and operational procedures.
• Conducted regular inspections to maintain compliance with health and safety standards.
• Monitored cash register operations, ensuring accurate transactions and financial reporting.

High School Diploma - Gate City High School (2006-05)