Senior Benefits Advisor - Acrion Life Solutions - Millersville, MD
(2025-03)
- Educate seniors on Medicare and healthcare options to help them confidently select plans aligned with medical and financial needs
- Provide personalized guidance through complex healthcare decisions while ensuring compliance and client satisfaction
- Build long-term client relationships through trust-based, consultative advising
Commercial Sales Manager - AutoNation - Laurel, MD
(2024-11 - 2025-03)
- Established and launched a Commercial Sales Department focused on fleet and business accounts
- Recruited, onboarded, and trained sales representatives to improve performance and accountability
- Implemented strategic sales initiatives that increased commercial revenue and operational efficiency
Sales Representative - Koons Ford Lincoln of Annapolis - Annapolis, MD
(2020-11 - 2024-10)
- Delivered consultative vehicle sales experiences by qualifying customer needs and presenting tailored solutions
- Maintained expert knowledge of Ford and Lincoln product lines, features, and financing options
- Top Salesperson for two consecutive years, consistently exceeding monthly and annual sales goals
- Built a loyal referral base through exceptional customer service and follow-up
Sales & Leasing Consultant - Brown's Honda City - Glen Burnie, MD
(2020-02 - 2020-10)
- Guided customers through leasing vs. financing decisions based on budget and lifestyle needs
- Demonstrated vehicle features and technology to enhance buying confidence
- Maintained high customer satisfaction in a fast-paced sales environment
Independent Life Insurance Agent - Foresters Financial
(2019 - 2020)
- Sold life, health, and disability insurance products tailored to clients' protection needs
- Developed long-term protection strategies and completed underwriting applications
- Built prospect pipelines through networking and relationship management
Account Manager - Summit Home Health Care - Brooklyn, NY
(2016 - 2019)
- Marketed home healthcare services throughout Brooklyn and Queens
- Built referral relationships with physicians, discharge planners, social workers, and insurance providers
- Secured new business through community outreach, clinical site visits, and health promotion events
- Managed and grew a book of business in underserved communities
Assistant Floor Manager - Kay Jewelers - Far Rockaway, NY
(2013 - 2016)
- Delivered high-end retail sales while prioritizing customer loyalty and brand experience
- Assisted with staff training, inventory management, and merchandise appraisal
- Supported daily store operations and management responsibilities
Operations Manager - PJ's Furniture Plus - Brooklyn, NY
(2012 - 2013)
- Managed delivery operations, inventory, and daily logistics
- Supervised, trained, and scheduled teams for furniture setup and delivery
- Oversaw expense reporting, cash flow, and vendor payments
Founder & Chief Executive Officer - S.M.O. Entertainment & Records - Kingston, Jamaica
(2003 - 2012)
- Founded and operated an independent entertainment and recording company
- Managed artists, studio scheduling, live events, and client relationships
- Developed marketing strategies to grow clientele and maintain recurring business
