District Office Manager - North Carolina Forest Service
(2022-05 - 2023-05)
Managed daily office operations and provided administrative and financial support for district activities.
- Managed day-to-day office operations, ensuring administrative processes and priorities were completed accurately and efficiently.
- Supported employee onboarding and weekly payroll activities.
- Assisted with budget administration and accounts payable/receivable.
- Reviewed and approved purchases while maintaining accurate records and reconciling transactions.
- Coordinated administrative needs across personnel, financial, and operational functions.
Account Manager - Marksman Security – American Airlines
(2021-09 - 2022-02)
Managed workforce and operational requirements across a multi-site client portfolio.
- Coordinated staffing and scheduling for approximately 50 employees across four locations to maintain consistent operations.
- Managed the employee lifecycle from application screening and interviews through onboarding, uniforms, training, and scheduling.
- Supervised employees using solution-focused hiring, coaching, and site-specific training.
- Maintained strong client relationships and addressed operational issues to support service expectations.
- Balanced staffing requirements, employee needs, and client priorities in a fast-paced environment.
Regional Security Manager - Allegiance Industries – North Carolina
(2019-10 - 2021-08)
Managed client accounts, financial performance, personnel development, and operational requirements across multiple locations.
- Maintained financial integrity of multiple client accounts and monitored operations against established budgets.
- Partnered with clients to identify site-specific challenges and develop practical solutions.
- Investigated incidents and provided clients with accurate, fact-based information to support informed decision-making.
- Built and maintained professional relationships with clients and organizational stakeholders.
- Recruited and selected employees based on client requirements, operational needs, and long-term employee success.
- Supported employee development through coaching, training, and increased responsibilities.
- Coordinated staffing and operational resources across multiple locations.
Account Manager / Operations Manager - Sunstates Security – Charlotte, NC - Charlotte, NC
(2015-11 - 2019-10)
Managed business operations with responsibility for personnel, scheduling, training, inventory, financial performance, and client service.
- Managed daily operations with responsibility for profit and loss, scheduling, training, and inventory control.
- Recruited, hired, onboarded, and trained employees in job responsibilities, customer relations, and service standards.
- Maintained accurate payroll records through detailed review and entry of employee hours and wage adjustments.
- Developed strong client relationships and responded to operational needs and service issues.
- Coordinated daily security operations at Lowe's Home Improvement headquarters, working closely with the Lowe's security team and assigned personnel.
- Maintained North Carolina state licensure to instruct security training programs.
- Certified by the American Heart Association to instruct First Aid/CPR/AED.
Armed Security Supervisor - Charlotte Motor Speedway – Concord, NC - Concord, NC
(2014-03 - 2015-11)
- Partnered with representatives from Homeland Security and the FBI to develop security plans for major international professional events.
- Coordinated hiring, training, and scheduling of staff across multiple locations based on project requirements.
- Supported planning and execution of complex operations involving multiple stakeholders and changing requirements.
- Supervised personnel and ensured teams were prepared to meet operational objectives.
Owner / Investigator - The Strit Group, LLC – Marysville, OH - Marysville, OH
(2004-06 - 2013-10)
Founded and operated a court-related services business in partnership with local attorneys and the Common Pleas Court.
- Partnered with local attorneys to develop and operate a domestic process-serving and case-preparation business.
- Managed business operations, client relationships, case assignments, and service delivery.
- Appointed as a Public Defender Investigator by the Common Pleas Court.
- Conducted investigations and prepared information to support legal proceedings.
Police Officer - City of Dublin – Dublin, OH - Dublin, OH
(1990-04 - 2004-06)
- Investigated criminal offenses, traffic offenses, and traffic crashes while maintaining detailed case documentation.
- Prepared comprehensive reports and presented information during courtroom proceedings.
- Selected by department administration to update training and field-training standards for new officers.
- Helped bring new officers into compliance with accreditation and departmental training requirements.
- Developed strong investigative, analytical, communication, and decision-making skills in a high-accountability environment.
