Joe VanDenLangenberg

Results-driven team leader with 13 years of experience in retail and customer service, specializing in team supervision and operational efficiency. Proven track record in directing daily activities, enhancing sales, and maintaining inventory control. Skilled in leadership development and training, with a strong foundation in communication and customer service. Committed to fostering high-performing teams and delivering exceptional service in fast-paced environments.

Team Leader/Supervisor at Cabela's Inc. (2020-07 – Present)

Under the supervision of the Group Sales or Department Manager, I give daily direction to the associates in my department, to include:

• Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management
• Supervised and trained a team of up to 20 retail associates, ensuring consistent adherence to company policies and procedures
• Achieved 11% increase in sales by analyzing customer buying patterns and implementing targeted promotions
• Collaborated with cross-functional teams to plan and execute successful marketing campaigns

2nd Assistant Manager at Menards Inc (2018-04 – 2020-07)

As 2nd Assistant Receiving/Yard Manager at Menards I was responsible for A verity of different tasks. Assigning daily tasks to team members and overseeing they get done in a timely manner. Insuring trucks are unloaded and guests are taken care of effectively and timely. Insuring that receiving and the yard are neat and orderly. Routine and emergency maintenance of forklifts/order selectors, lighting, dock plates, pallet racking and store displays.

• Oversaw all aspects of shipping and receiving operations, including inventory management, order fulfillment, and logistics coordination
• Conducted regular performance evaluations for shipping staff; identified training needs and provided coaching as necessary
• Managed a team of 10 employees to ensure efficient and accurate processing of incoming and outgoing shipments
• Utilized inventory management software to track stock levels, monitor product movement, and generate reports on inventory performance

Manufacturing Temp at Randstad (2016-08 – 2018-04)

With Randstad I worked at various location in the manufacturing industry where I provided temporary work to help make quotas and fulfill large contracts by their deadlines. Some of the locations I worked at included Bay Industries, N.E.W Tech Metal Work, Tufco, and Great Lakes Coca-Cola. Much of the work done at these locations were fast paced and often performed with or around heavy machinery, so safety was of the utmost priority when working in these conditions.

• Followed standard operating procedures (SOPs) to ensure quality control and adherence to safety regulations
• Inspected finished products for defects or imperfections, making necessary adjustments or repairs as needed
• Maintained a clean and organized work area, ensuring efficient workflow and minimizing safety hazards
• Packed finished goods into appropriate containers for shipping purposes while ensuring proper labeling and documentation
• Frequently lifted heavy objects weighing up to 75 pounds without causing damage or injury

Retail Sales Associate at Gander Mountain (2015-09 – 2016-08)

As a retail sales associate with Gander Mountain I was responsible for assisting customers in camping and footwear departments select and find the products that best suited their wants and needs. Communicating with customers was essential to understanding exactly what they were looking for and building relationships between customers that would see them returning to our store for their future needs.

• Provided exceptional customer service, ensuring a positive shopping experience for all customers
• Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
• Maintained an organized and visually appealing store layout to enhance the overall shopping experience
• Assisted in inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
• Participated in ongoing training programs to stay updated on new products, promotions, and company policies

Staff Member at Boy Scouts of America (2010-09 – 2015-06)

Through high school I worked with the Boy Scout of America (BSA) on their National Youth Leadership Training (NYLT) program. NYLT was designed to help young scouts learn and develop the necessary skills and knowledge to become successful young leaders. Our main focus with this training was teaching the fundamentals of leadership and development skills needed to overcome obstacles. In the is course we:

• Taught the basics of communication and public speaking.
• Used the E.D.G.E (Explain, Demonstrate, Guide, and Enable) method of trying to pass on the key skills of leadership.
• Spoke of obstacles and how to overcome them as an individual and a team.
• Used real life scenarios to help the scouts understand how to build a team to its top performance capabilities.

High school or equivalent – Ashwaubenon High School (2011-09 – 2015-06)