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JoeAlm21

JoeAlm21

Registered Behavior Technician (RBT)

Talent
El Paso, TXMember since July 22, 2026
Written communicationCustomer serviceProblem-solvingCritical thinkingMicrosoft Office SuiteMedical terminologyHIPAAPatient case managementSalesRetailClinical OT interventionsEKG
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Written communicationCustomer serviceProblem-solvingCritical thinkingMicrosoft Office Suite

About

Detail-oriented professional seeking entry level employment as a Registered Behavior Technician. Proficient with medical terminology as well as clinical setting and regulations (HIPAA) along with clinical experience. I have some patient case management experience. Looking to learn and grow as an individual as well as a team member, working towards a common goal while using evidence-based practice to help improve the quality of life for clients/patients.

Experience

Sales Ambassador - Sprouts Farmers Market - El Paso, TX

(2022-10)

Generate Sales for the store, safely prepare food samples for customers, and provide superior customer service. Work across all departments and have a current food handlers license. Meet or exceed daily as well as weekly sales goals and maintain all required paperwork. Works well independently as well as with a team. Work across ALL departments as well as trained in all.

Brand Ambassador/ Sales - M2W Events - Mesquite, TX

(2014-05)

Advertising, promote sales by delivering flyers, sign spinning, setting up events including music events and even raffles while talking to potential customers. Assist managing the team by delegating responsibilities and completing team member's daily paperwork.

Merchandise Service Technician (Associate) - Lowe's Home Improvement - El Paso, TX

(2020-01 - 2021-04)

Merchandising, resets, service, POG integrity, build/tear down sets, team delegation of responsibilities and problem solving, down stocking and organization of merchandise/displays as well as monitor inventory/seasonal merchandise to be set/reset. Customer service.

Water Damage/Resorption Technician - Various

(2019-01)

  • Actively respond to water damage restoration, mitigation, fire, mold, clean up, demo, extraction while providing outstanding customer service.

Pawnbroker/Assistant MIT - Various

(2019-01)

  • Perform pawns, purchase merchandise, process payday and title loans, generate sales and provide outstanding customer service.

Assistant Sales Rep - Various

(2019-01)

  • Engage in customer service/sales of Canon products (Cameras, DSLR's, printers and accessories), track sales, assist store associates and educate myself with product knowledge, provide demos for customers.

Merchandiser - Various

(2019-01)

  • Merchandising, Pricing, audits, set up POG's, build sets, make promo and seasonal sets, full store inventory resets

Customer Service Representative - Various

(2019-01)

  • Provide excellent customer service and show exceptional product knowledge in numerous departments such as computers, home theater, car electronics, and media.

Package Handler - FedEx

(2019-01)

  • Receiving, unloading trucks, sorting packages, scanning products, audits, and inventory.

Education

Bachelors - Interdisciplinary Studies with Minor in Business - Howard Payne University (2022-05)

Certificate of Completion - EKG Technician - Cultural Technical Institute LLC (CTI) (2025-02)

Certificate - 120-Hour TESOL/TEFL Certificate (ESL Teaching Certification) - World TESOL Academy (2024-09)

Associate (in progress) - Occupational Therapy - Anamarc College (2012-05 - 2014-07)

Skills

Registered Behavior Technician (RBT)

Reviews

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