Joeart Palomares

Aspiring ESL Teacher and former Customer Service Representative with a passion for communication, learning, and helping others grow. Skilled in building connections, creating positive experiences, and engaging with people from diverse backgrounds. Dedicated to making English learning fun, supportive, and confidence-building for every student.

Customer service Representative at RESULTS CX

• Utilized communication, active listening, and problem-solving skills to build positive customer relationships.
• Assisted customers by answering inquiries, resolving concerns, and providing accurate information through phone, chat, or email support.
• Maintained customer satisfaction by resolving complaints and offering appropriate solutions in a timely manner.
• Managed multiple tasks in a fast-paced environment while ensuring accuracy and attention to detail.

Electronics Technology – Sibugay Technical Institute Incorporated (2015-01 – 2017-12)