Joel Galey

Food handlers (including food handlers manager) certified. Participated in Brian Niccol's "green apron service" customer service initiative.

Barista, Promoted to Supervisor at Starbucks (2021-02 – 2026-09)

Food handlers (including food handlers manager) certified. Participated in Brian Niccol's "green apron service" customer service initiative.

• Orchestrated daily shift time management including breaks and task delegation
• Ensures cohesive coworker culture
• Stays up to date on all new training materials in a prompt and timely manner
• Ensures product quality with temperature regulation and consistent shelf life knowledge and identification
• Maintains product taste by accurate technique paired with skillful understanding of each component
• Centers customer experience and cafe culture in work ethic
• Active listening with customers and coworkers anticipating needs and providing support where is needed
• Collaborate with management and other supervisors as a unit to tackle bottlenecks and resolve issues
• Quickly adapt to corporate updates on policy and procedure

Mental health peer support temporary certification – ViaHope and Recovery Resource Council (2025-09 – 2025-09)

CNA – Springpack healthcare career institute (2021-01 – 2021-02)

– Scarborough College (2018-09 – 2020-05)

– Tarrant County College (2017 – 2018-05)