Senior Product Manager – Technical (Intern) at AMAZON (2025-05 – 2025-08)
Customer eXperience Impressions (SCOT-AIM)
- Led the end-to-end expansion of a core customer experience data product, increasing product impression coverage from 6 million to 19 million ASINs (3× growth) to improve visibility into customer engagement across major Amazon shopping surfaces for more than 600 internal teams.
- Partnered with engineers, data scientists, and business stakeholders to translate customer needs into prioritized product requirements, evaluate solution alternatives, and develop a proof of concept that validated the technical approach and secured a path to production.
- Defined product success metrics around data coverage, customer experience visibility, and downstream usability to measure adoption and the impact of the expanded dataset across engineering and science teams.
- Led a cross-team initiative to compile and distribute org-wide intern progress reports, increasing visibility into intern work and enabling teams to better support and mentor interns.
Senior Frontend Developer (Remote) at NUMINIX WEB DEVELOPMENT LIMITED (2023-12 – 2024-07)
e-Commerce
- Identified search visibility and usability gaps impacting 1,000+ users, prioritized and drove SEO and UX improvements that increased search visibility by 40% and customer satisfaction by 25%.
- Worked with agile teams to scope and deliver product features, maintaining a 95% on-time delivery rate while triaging and resolving customer-reported issues to inform prioritization.
Web Developer at MKEL NETWORKS LIMITED (2022-03 – 2023-12)
Telecommunications and IT
- Led the technical direction for internal web applications, evaluating and implementing CI/CD that improved deployment efficiency by 45%, application performance by 35%, and reduced load times by 25%.
- Collaborated with engineering and business stakeholders on telecommunications and network initiatives, identifying pricing opportunities that grew VOIP revenue by 20% while reducing downtime by 25% and increasing system efficiency by 30% while mentoring three software engineering interns.
Web Developer (Part-Time/Remote) at XPATHEDGE LLC (2022-03 – 2024-03)
IT Services and Consulting
- Developed scalable web applications, building 20+ reusable components and applying usability testing insights to improve user experience, while implementing SEO best practices that increased performance of customer-facing web applications by 30%
- Coordinated with client and internal teams to deliver 15+ responsive, high-quality web application solutions, introducing git-based workflows and end-to-end testing that reduced defects by 25% and improved development efficiency by 35%.
