Joelia Agbavon

Provided exceptional customer service by assisting shoppers in selecting and purchasing fragrances, enhancing customer satisfaction and loyalty. Cultivate product knowledge to make informed recommendations based on customer preferences and current trends, driving sales and personalizing the shopping experience.

Fragrance Ringer at Mall of Georgia Macy's (2022-11 – 2026-01)

• Provided exceptional customer service by assisting shoppers in selecting and purchasing fragrances, enhancing customer satisfaction and loyalty.
• Cultivate product knowledge to make informed recommendations based on customer preferences and current trends, driving sales and personalizing the shopping experience.

Sales Associate at Sunglass Hut (2023-06 – 2024-10)

• Delivered personalized customer service that enhanced shopping experiences and promoted brand loyalty.
• Managed and processed sales transactions with precision and adhered to all company policies regarding payment handling and store security.
• Assisted in inventory management, including stock organization and replenishment, ensuring product availability and accessibility

Bachelor of Science in Computer Science – University of Georgia (2022-08 – 2026-05)